//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Stauss, Bernd"
~subject:"Theory"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Kunden"
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
Theory
Kunde
11
Beschwerde
9
Servicepolitik
9
Beziehungsmarketing
7
Relationship marketing
7
Beschwerdemanagement
6
Complaint management
6
Customer service
6
Kundenservice
6
Theorie
4
Beziehungsmanagement
3
Customer satisfaction
3
Kundenmanagement
3
Kundenzufriedenheit
3
Reklamation
3
Deutschland
2
Germany
2
Integration
2
Aufsatzsammlung
1
Consumer behaviour
1
Controlling
1
Cross-cultural relations
1
Customer integration
1
Customers
1
Dienstleistung
1
Dienstleistungsmanagement
1
Economics
1
Interkulturelle Beziehungen
1
International
1
Konsumentenverhalten
1
Kunden
1
Kundenintegration
1
Kundenorientierung
1
Loss
1
Management
1
Management control
1
Marketing
1
Multinationales Unternehmen
1
Organisationsstruktur
1
more ...
less ...
Type of publication
All
Book / Working Paper
3
Article
1
Type of publication (narrower categories)
All
Bibliografie enthalten
2
Bibliography included
2
Aufsatz im Buch
1
Aufsatzsammlung
1
Book section
1
Collection of articles of several authors
1
Hochschulschrift
1
Sammelwerk
1
Thesis
1
more ...
less ...
Language
All
German
4
Author
All
Stauss, Bernd
Schmidt, Klaus M.
5
Schneider, Udo
5
Spann, Martin
5
Stich, Lucas
5
Corsten, Hans
3
Krämer, Marius-Florentin
3
Rubinfeld, Daniel L.
3
Bagwell, Kyle
2
Bartl, Michael
2
Ben-Zion, Uri
2
Berg, Susen Claire
2
Bhattacharyya, Sugato
2
Decken, Tim von der
2
Fischer, Thomas M.
2
Griese, Ilka
2
Hibshoosh, Aharon
2
Krämer, Florentin
2
Linke, Ralf
2
Mang, Paul
2
Müller-Martini, Markus
2
Polinsky, A. Mitchell
2
Rath, Verena
2
Rouhi, Kaveh
2
Schuster, Hannes
2
Seidel, Alina
2
Seidel, Wolfgang
2
Smith, Howard
2
Spiegel, Uriel
2
Stuhlmann, Stephan
2
Vom Holtz, Richard
2
Walker, John
2
Waschbusch, Gerd
2
Wunderle, Simone
2
Zielke, Katja
2
Bakay, Zoltán
1
Ballwieser, Wolfgang
1
Banzhaf, Jürgen
1
Barth, Klaus
1
Battaglini, Marco
1
more ...
less ...
Published in...
All
Controlling zwischen Shareholder Value und Stakeholder Value : neue Anforderungen, Konzepte und Instrumente
1
Forum Dienstleistungsmanagement
1
Gabler-Edition Wissenschaft / Focus Dienstleistungsmarketing
1
Wissenschaft & Praxis
1
Source
All
ECONIS (ZBW)
4
Showing
1
-
4
of
4
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Kundenverlust-Controlling im Customer Relationship Management
Stauss, Bernd
;
Seidel, Wolfgang
- In:
Controlling zwischen Shareholder Value und Stakeholder …
,
(pp. 85-103)
.
2009
Persistent link: https://www.econbiz.de/10003868784
Saved in:
2
Kundenintegration : Forum Dienstleistungsmanagement
Bruhn, Manfred
(
ed.
);
Stauss, Bernd
(
contributor
)
-
2009
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003779880
Saved in:
3
Internationales Beschwerdemanagement
Wegmann, Christoph
-
2001
-
1. Aufl.
Persistent link: https://www.econbiz.de/10001532586
Saved in:
4
Beschwerdemanagement : Fehler vermeiden - Leistung verbessern - Kunden binden
Stauss, Bernd
;
Seidel, Wolfgang
-
1996
Persistent link: https://www.econbiz.de/10008729985
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->