Internationales Beschwerdemanagement
Christoph Wegmann. Mit einem Geleitw. von Bernd Stauss
| Year of publication: |
2001 ; 1. Aufl.
|
|---|---|
| Authors: | Wegmann, Christoph |
| Other Persons: | Stauss, Bernd (contributor) |
| Publisher: |
Wiesbaden : Dt. Univ.-Verl. [u.a.] Wiesbaden : Gabler |
| Subject: | Beschwerdemanagement | Complaint management | International | Multinationales Unternehmen | Transnational corporation | Interkulturelle Beziehungen | Cross-cultural relations | Organisationsstruktur | Organizational structure | Theorie | Theory | Welt | World | Kunde | Beschwerde | Servicepolitik |
| Description of contents: | Table of Contents [gbv.de] ; Description [swbplus.bsz-bw.de] |
| Extent: | XXIII, 400 S. graph. Darst. 21 cm |
|---|---|
| Series: | |
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Hochschulschrift ; Thesis |
| Language: | German |
| Thesis: | Zugl.: Eichstätt, Kath. Univ., Diss., 2000 |
| ISBN: | 3-8244-7328-3 |
| Classification: | Marketing |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10001532586