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9
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Chang, Hong-Sheng
8
Chen, Tser-Yieth
3
Tseng, Chien-Ming
3
Hsiao, Han-Liang
2
Chang, Hong-sheng
1
Tseng, Chien-ming
1
Published in...
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The service industries journal
5
Journal of international consumer marketing
4
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OLC EcoSci
ECONIS (ZBW)
5
RePEc
2
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1
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1
The Matrix Composition of Banking Customer Value
Chang, Hong-sheng
;
Tseng, Chien-ming
- In:
Journal of international consumer marketing
22
(
2010
)
4
,
pp. 347-363
Persistent link: https://www.econbiz.de/10008452812
Saved in:
2
How Public-Issue-Promoted and Revenue-Related Types of Social Marketing Influence Customer-Perceived Value in Taiwan's Banking Industry
Chang, Hong-Sheng
;
Chen, Tser-Yieth
;
Tseng, Chien-Ming
- In:
Journal of international consumer marketing
21
(
2009
)
1
,
pp. 35-50
Persistent link: https://www.econbiz.de/10008241066
Saved in:
3
Increasing hotel customer value through service quality cues in Taiwan
Chang, Hong-Sheng
- In:
The service industries journal
28
(
2008
)
1
,
pp. 73-84
Persistent link: https://www.econbiz.de/10007896288
Saved in:
4
Examining the casual relationship among service recovery, perceived justice, perceived risk, and customer value in the hotel industry
Chang, Hong-Sheng
;
Hsiao, Han-Liang
- In:
The service industries journal
28
(
2008
)
4
,
pp. 513-528
Persistent link: https://www.econbiz.de/10008072563
Saved in:
5
Examining the casual relationship among service recovery, perceived justice, perceived risk, and customer value in the hotel industry
Chang, Hong-Sheng
;
Hsiao, Han-Liang
- In:
The service industries journal
28
(
2008
)
3-4
,
pp. 513-528
Persistent link: https://www.econbiz.de/10008079457
Saved in:
6
Increasing hotel customer value through service quality cues in Taiwan
Chang, Hong-Sheng
- In:
The service industries journal
28
(
2008
)
1-2
,
pp. 73-84
Persistent link: https://www.econbiz.de/10007993633
Saved in:
7
How Public-Issue-Promoted and Revenue-Related Types of Social Marketing Influence Customer-Perceived Value in Taiwan's Banking Industry
Chang, Hong-Sheng
;
Chen, Tser-Yieth
;
Tseng, Chien-Ming
- In:
Journal of international consumer marketing
21
(
2008
)
1
,
pp. 35-50
Persistent link: https://www.econbiz.de/10009266540
Saved in:
8
Increasing hotel customer value through service quality cues in Taiwan
Chang, Hong-Sheng
- In:
The service industries journal
28
(
2008
)
1
,
pp. 73-85
Persistent link: https://www.econbiz.de/10008848275
Saved in:
9
How Public-Issue-Promoted and Revenue-Related Types of Social Marketing Influence Customer-Perceived Value in Taiwan's Banking Industry
Chang, Hong-Sheng
;
Chen, Tser-Yieth
;
Tseng, Chien-Ming
- In:
Journal of international consumer marketing
21
(
2008
)
1
,
pp. 35-50
Persistent link: https://www.econbiz.de/10008172376
Saved in:
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