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~subject:"Arbeitszufriedenheit"
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Arbeitszufriedenheit
Firm performance
9
Salespeople
9
Unternehmenserfolg
9
Verkaufspersonal
9
Canada
8
Service quality
8
Dienstleistungsqualität
7
Arbeitsverhalten
6
Führungsstil
6
Job satisfaction
6
Kanada
6
Leadership style
6
Work behaviour
6
Arbeitsleistung
5
Beziehungsmarketing
5
Customer satisfaction
5
Job performance
5
Kundenzufriedenheit
5
Relationship marketing
5
Customer service
4
Einzelhandel
4
Kundenservice
4
Retail trade
4
Turkey
4
Arbeitsgruppe
3
Consumer behaviour
3
Contingency theory
3
Customer integration
3
Export sector
3
Exportwirtschaft
3
High technology
3
Hochtechnologie
3
Konsumentenverhalten
3
Kontingenztheorie
3
Kundenintegration
3
Learning organization
3
Leistungsmotivation
3
Lernende Organisation
3
Marketing management
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English
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Mengüç, Bülent
5
Auh, Seigyoung
4
Katsikeas, Constantine S.
2
Boichuk, Jeffrey P.
1
Fisher, Michelle
1
Haddad, Abeer
1
Imer, Pinar
1
Jung, Yeon Sung
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Uslu, Aypar
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Yeniaras, Volkan
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Journal of business research : JBR
1
Journal of marketing
1
Journal of retailing
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Journal of service research
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Journal of the Academy of Marketing Science
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ECONIS (ZBW)
5
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1
Frontline employee feedback-seeking behavior : how is it formed and when does it matter?
Auh, Seigyoung
;
Mengüç, Bülent
;
Imer, Pinar
;
Uslu, Aypar
- In:
Journal of service research
22
(
2019
)
1
,
pp. 44-59
Persistent link: https://www.econbiz.de/10012005765
Saved in:
2
The role of climate : implications for service employee engagement and customer service performance
Mengüç, Bülent
;
Auh, Seigyoung
;
Yeniaras, Volkan
; …
- In:
Journal of the Academy of Marketing Science
45
(
2017
)
3
,
pp. 428-451
Persistent link: https://www.econbiz.de/10011685008
Saved in:
3
When does (mis)fit in customer orientation matter for frontline employees’ job satisfaction and performance?
Mengüç, Bülent
;
Auh, Seigyoung
;
Katsikeas, Constantine S.
- In:
Journal of marketing
80
(
2016
)
1
,
pp. 65-83
Persistent link: https://www.econbiz.de/10011507449
Saved in:
4
Engaging dissatisfied retail employees to voice promotive ideas : the role of continuance commitment
Boichuk, Jeffrey P.
;
Mengüç, Bülent
- In:
Journal of retailing
89
(
2013
)
2
,
pp. 207-218
Persistent link: https://www.econbiz.de/10009757386
Saved in:
5
To be engaged or not to be engaged : the antecedents and consequences of service employee engagement
Mengüç, Bülent
;
Auh, Seigyoung
;
Fisher, Michelle
; …
- In:
Journal of business research : JBR
66
(
2013
)
11
,
pp. 2163-2170
Persistent link: https://www.econbiz.de/10009787906
Saved in:
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