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~subject:"Außendienst"
~subject:"Consumer behaviour"
~subject:"Willingness to pay"
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Search: person:"Wieseke, Jan"
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Außendienst
Consumer behaviour
Willingness to pay
Beziehungsmarketing
25
Relationship marketing
25
Salespeople
22
Verkaufspersonal
22
Customer satisfaction
16
Kundenzufriedenheit
16
Deutschland
14
Germany
14
Selling
13
Verkauf
13
Konsumentenverhalten
12
Reisevermittler
10
Travel agency
10
Dienstleistungsqualität
9
Preismanagement
9
Pricing strategy
9
Service quality
9
USA
8
United States
8
Employee retention
7
Mitarbeiterbindung
7
Vertrieb
6
Arbeitszufriedenheit
5
Erfolgsfaktor
5
Field sales force
5
Job satisfaction
5
Success factor
5
Zahlungsbereitschaftsanalyse
5
Brand management
4
Dienstleistungsmarketing
4
Führungskräfte
4
Führungsstil
4
Leadership style
4
Managers
4
Markenführung
4
Organizational identification
4
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Article
18
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2
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16
Aufsatz in Zeitschrift
16
Arbeitspapier
2
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2
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English
18
German
2
Author
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Wieseke, Jan
20
Alavi, Sascha
5
Haumann, Till
5
Habel, Johannes
4
Homburg, Christian
4
Kraus, Florian
4
Ahearne, Michael
3
Mikolon, Sven
3
Schons, Laura Marie
3
Quaiser, Benjamin
2
Rese, Mario
2
Schmitz, Christian
2
Bornemann, Torsten
1
Dickmann, Sebastian W.
1
Kolberg, Anika
1
Kühnl, Christina
1
Lam, Son K.
1
Lee, Nick
1
Lukas, Bryan A.
1
Mende, Gina
1
Rajab, Thomas
1
Rasmussen, Wiebke
1
Richter, Bianca
1
Ryari, Hanaa
1
Schneider, Janina-Vanessa
1
Sen, Sankar
1
Sipilä, Jenni
1
Weber, Daniel
1
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Journal of marketing
4
Journal of the Academy of Marketing Science
3
Journal of retailing
2
Journal of service research : JSR
2
Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
2
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
1
Marketing letters : a journal of research in marketing
1
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
1
Professionelles Sales & Service Management : Vorsprung durch konsequente Kundenorientierung
1
Schmalenbach business review : sbr
1
The journal of personal selling & sales management : JPSSM
1
Tourismus-Journal : Zeitschrift für tourismuswissenschaftliche Forschung und Praxis
1
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ECONIS (ZBW)
20
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1
Drown or blossom? : the impact of perceived chronic time pressure on retail salespeople's performance and customer-salesperson relationships
Ryari, Hanaa
;
Alavi, Sascha
;
Wieseke, Jan
- In:
Journal of retailing
97
(
2021
)
2
,
pp. 217-237
Persistent link: https://www.econbiz.de/10012648989
Saved in:
2
The risky side of inspirational appeals in personal selling : when do customers infer ulterior salesperson motives?
Alavi, Sascha
;
Habel, Johannes
;
Schmitz, Christian
; …
- In:
The journal of personal selling & sales management : JPSSM
38
(
2018
)
3
,
pp. 323-343
Persistent link: https://www.econbiz.de/10011963039
Saved in:
3
Are two reasons better than one? : the role of appeal type in consumer responses to sustainable products
Schons, Laura Marie
;
Sipilä, Jenni
;
Sen, Sankar
; …
- In:
Journal of consumer psychology : JCP : the official …
28
(
2018
)
4
,
pp. 644-664
Persistent link: https://www.econbiz.de/10011937368
Saved in:
4
Warm glow or extra charge? : the ambivalent effect of corporate social responsibility activities on customers’ perceived price fairness
Habel, Johannes
;
Schons, Laura Marie
;
Alavi, Sascha
; …
- In:
Journal of marketing
80
(
2016
)
1
,
pp. 84-105
Persistent link: https://www.econbiz.de/10011507459
Saved in:
5
When do customers get what they expect? Understanding the ambivalent effects of customers' service expectations on satisfaction
Habel, Johannes
;
Alavi, Sascha
;
Schmitz, Christian
; …
- In:
Journal of service research : JSR
19
(
2016
)
4
,
pp. 361-379
Persistent link: https://www.econbiz.de/10011606692
Saved in:
6
When sales managers and salespeople disagree in the appreciation for their firm : the phenomenon of organizational identification tension
Kraus, Florian
;
Haumann, Till
;
Ahearne, Michael
; …
- In:
Journal of retailing
91
(
2015
)
3
,
pp. 486-515
Persistent link: https://www.econbiz.de/10011377066
Saved in:
7
The complex role of complexity : how service providers can mitigate negative effects of perceived service complexity when selling professional services
Mikolon, Sven
;
Kolberg, Anika
;
Haumann, Till
;
Wieseke, Jan
- In:
Journal of service research : JSR
18
(
2015
)
4
,
pp. 513-528
Persistent link: https://www.econbiz.de/10011392292
Saved in:
8
Don't try harder : using customer inoculation to build resistance against service failures
Mikolon, Sven
;
Quaiser, Benjamin
;
Wieseke, Jan
- In:
Journal of the Academy of Marketing Science
43
(
2015
)
4
,
pp. 512-527
Persistent link: https://www.econbiz.de/10011306301
Saved in:
9
Footprints in the sands of time : a comparative analysis of the effectiveness of customer satisfaction and customer-company identification over time
Haumann, Till
;
Quaiser, Benjamin
;
Wieseke, Jan
;
Rese, Mario
- In:
Journal of marketing
78
(
2014
)
6
,
pp. 78-102
Persistent link: https://www.econbiz.de/10010463456
Saved in:
10
Willing to pay more, eager to pay less : the role of customer loyalty in price negotiations
Wieseke, Jan
;
Alavi, Sascha
;
Habel, Johannes
- In:
Journal of marketing
78
(
2014
)
6
,
pp. 17-37
Persistent link: https://www.econbiz.de/10010463462
Saved in:
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