The risky side of inspirational appeals in personal selling : when do customers infer ulterior salesperson motives?
Year of publication: |
September 2018
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Authors: | Alavi, Sascha ; Habel, Johannes ; Schmitz, Christian ; Richter, Bianca ; Wieseke, Jan |
Published in: |
The journal of personal selling & sales management : JPSSM. - Philadelphia, PA : Taylor & Francis Group, LLC, ISSN 0885-3134, ZDB-ID 901152-3. - Vol. 38.2018, 3, p. 323-343
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Subject: | inspirational appeals | personal selling | customer emotions | influence tactics | Verkaufspersonal | Salespeople | Emotion | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Verkauf | Selling | Persönlichkeitspsychologie | Personality psychology | Motivation |
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