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~subject:"Balanced scorecard"
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Balanced scorecard
Hotel industry
6
Hotellerie
6
hotel features
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Balanced Scorecard
4
Performance measurement
4
Performance-Messung
4
balanced scorecard
4
contingency variables
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hotel industry
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BSC
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Preismanagement
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Pricing strategy
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hotel price
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tableau de bord
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USALI
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performance evaluation methods
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performance evaluation tools
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Benchmarking
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Contingency theory
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Customer satisfaction
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Dienstleistungsqualität
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Dienstleistungssektor
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Gastgewerbe
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Hospitality industry
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Hotel features
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Knowledge transfer
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Kontingenztheorie
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Kundenzufriedenheit
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North East India
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Portugal
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Sentiment analysis
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SentiwordNet
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Service industry
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Service quality
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Social media analysis
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Tableau de Bord
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Trip mode
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Wissenstransfer
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customer expectations
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Machado, Maria João Cardoso Vieira
4
Nunes, Catarina Rosa
2
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International journal of applied management science
1
International journal of procurement management
1
International journal of productivity and quality management : IJPQM
1
International journal of services and operations management : IJSOM
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ECONIS (ZBW)
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Tableau de bord and balanced scorecard : knowledge dissemination in the hotel industry
Machado, Maria João Cardoso Vieira
;
Nunes, Catarina Rosa
- In:
International journal of productivity and quality …
37
(
2022
)
2
,
pp. 246-259
Persistent link: https://www.econbiz.de/10013448946
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2
Performance evaluation methods in the services sector : empirical study in hotels
Machado, Maria João Cardoso Vieira
;
Nunes, Catarina Rosa
- In:
International journal of services and operations …
37
(
2020
)
2
,
pp. 220-240
Persistent link: https://www.econbiz.de/10012521922
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3
Contingent variables to the price charged by hotels
Machado, Maria João Cardoso Vieira
- In:
International journal of procurement management
12
(
2019
)
3
,
pp. 258-275
Persistent link: https://www.econbiz.de/10012060867
Saved in:
4
Determinants of customer satisfaction : empirical study in hotels
Machado, Maria João Cardoso Vieira
- In:
International journal of applied management science
11
(
2019
)
2
,
pp. 91-112
Persistent link: https://www.econbiz.de/10012035828
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