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~subject:"Beziehungsmarketing"
~subject:"Innovation management"
~type_genre:"Amtsdruckschrift"
~type_genre:"Fallstudie"
~type_genre:"Handbook"
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Search: subject:"Dienstleistungssektor"
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Beziehungsmarketing
Innovation management
Dienstleistungssektor
589
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569
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59
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59
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57
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2
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Chang, C. M.
1
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1
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1
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1
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1
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1
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1
International journal of business innovation and research
1
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ECONIS (ZBW)
13
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1
Enhancing customer experience in the service industry : a global perspective
Altinay, Levent
(
ed.
);
Poudel, Surya
(
ed.
)
-
2016
Persistent link: https://www.econbiz.de/10011419571
Saved in:
2
Handbook of service business : management, marketing, innovation and internationalisation
Bryson, John R.
(
contributor
)
-
2015
Persistent link: https://www.econbiz.de/10010518021
Saved in:
3
Factory or theatre? : towards the convergence
Baglieri, Enzo
;
Karmarkar, Uday
- In:
Managing consumer services : factory or theater?
,
(pp. 233-271)
.
2014
Persistent link: https://www.econbiz.de/10010478135
Saved in:
4
Managing consumer services : factory or theater?
Baglieri, Enzo
(
ed.
)
-
2014
Persistent link: https://www.econbiz.de/10010476951
Saved in:
5
The creation of novel and marketable service ideas
Chang, C. M.
- In:
International journal of innovation and technology …
8
(
2011
)
1
,
pp. 113-133
Persistent link: https://www.econbiz.de/10008987209
Saved in:
6
Innovating IS management by enhancing knowledge intensive service activities (KISA) : the study of two cases in the banking sector
Depaoli, Paolo
;
D'Atri, Alessandro
;
De Marco, Marco
- In:
International journal of networking and virtual …
8
(
2011
)
3/4
,
pp. 323-337
Persistent link: https://www.econbiz.de/10009235662
Saved in:
7
Barrierefreier Tourismus : Herausforderung und Chance
Längle, Martina
-
2010
Persistent link: https://www.econbiz.de/10003955282
Saved in:
8
Service design for experience-centric services
Zomerdijk, Leonieke G.
;
Voss, Christopher A.
- In:
Journal of service research : JSR
13
(
2010
)
1
,
pp. 67-82
Persistent link: https://www.econbiz.de/10003959017
Saved in:
9
The strategic concerns of quality assurance : case study of large reputable firms in the service sector
Smith, Alan D.
- In:
International journal of services and operations management
7
(
2010
)
3
,
pp. 275-299
Persistent link: https://www.econbiz.de/10008798971
Saved in:
10
Customer relationship management : a look at incentive programmes and their usefulness in selected service firms
Smith, Alan D.
- In:
International journal of business innovation and research
3
(
2009
)
1
,
pp. 1-16
Persistent link: https://www.econbiz.de/10003808784
Saved in:
1
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