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~subject:"Beziehungsmarketing"
~subject:"Job satisfaction"
~type:"article"
~type_genre:"Fallstudie"
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Beziehungsmarketing
Job satisfaction
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44
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44
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6
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Bock, Andreas H.
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Handbook of social media management : value chain and business models in changing media markets
1
Innovations et services
1
International journal of commerce and management
1
International journal of management & enterprise development : IJMED
1
Journal of management & organization : journal of Australian and New Zealand Academy of Management
1
Qualitative research in accounting & management : QRAM
1
Service Design : innovative Services und exzellente Kundenerlebnisse gestalten
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ECONIS (ZBW)
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Service Excellence in der Beratung
Hossenfelder, Jörg
- In:
Service Design : innovative Services und exzellente …
,
(pp. 169-185)
.
2017
Persistent link: https://www.econbiz.de/10011735408
Saved in:
2
"Telekom hilft" : customer service in the social web
Bock, Andreas H.
- In:
Handbook of social media management : value chain and …
,
(pp. 443-454)
.
2013
Persistent link: https://www.econbiz.de/10009762857
Saved in:
3
A case study of service desk's performance measurement system
Siti-Nabiha, A. K.
;
Thum, W. Y.
;
Sardana, G. D.
- In:
International journal of commerce and management
22
(
2012
)
2
,
pp. 103-118
Persistent link: https://www.econbiz.de/10009582109
Saved in:
4
"Telekom hilft" : Kundenservice im Social Web ist mehr als das neue Marketing
Bock, Andreas H.
- In:
Social Branding : Strategien - Praxisbeispiele - …
,
(pp. 253-262)
.
2012
Persistent link: https://www.econbiz.de/10009553520
Saved in:
5
Motivation, pay satisfaction, and job satisfaction of front-line employees
Stringer, Carolyn
;
Didham, Jeni
;
Theivananthampillai, Paul
- In:
Qualitative research in accounting & management : QRAM
8
(
2011
)
2
,
pp. 161-179
Persistent link: https://www.econbiz.de/10009239517
Saved in:
6
Improving a quality system through a management process of Trane Thailand
Phusavat, Kongkiti
;
Chuancharoen, Supakij
; …
- In:
International journal of management & enterprise …
9
(
2010
)
4
,
pp. 348-363
Persistent link: https://www.econbiz.de/10008821747
Saved in:
7
Service sells : exploring connections between customer service strategy and the psychological contract
Cutcher, Leanne
- In:
Journal of management & organization : journal of …
14
(
2008
)
2
,
pp. 116-126
Persistent link: https://www.econbiz.de/10003722213
Saved in:
8
Pour une prise en compte des dynamiques professionnelles des agents de contact dans la conception de la relation de service
Suquet, Jean-Baptiste
- In:
Innovations et services
,
(pp. 415-435)
.
2007
Persistent link: https://www.econbiz.de/10003488917
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