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~subject:"Beziehungsmarketing"
~subject:"Organisatorischer Wandel"
~type:"article"
~type_genre:"Fallstudie"
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Beziehungsmarketing
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Fallstudien in der Logistik : Praxisbeispiele aus Logistikdienstleistung, Industrie und Handel
1
Global business and organizational excellence : a review of research & best practices
1
Handbook of social media management : value chain and business models in changing media markets
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Harvard-Business-Manager : das Wissen der Besten
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Innovations et services
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International journal of management & enterprise development : IJMED
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ECONIS (ZBW)
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Veränderung von unten
Fuhrmann, Michael
;
Raith, Jürgen
- In:
Harvard-Business-Manager : das Wissen der Besten
38
(
2016
)
3
,
pp. 64-71
Persistent link: https://www.econbiz.de/10011535166
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2
"Telekom hilft" : customer service in the social web
Bock, Andreas H.
- In:
Handbook of social media management : value chain and …
,
(pp. 443-454)
.
2013
Persistent link: https://www.econbiz.de/10009762857
Saved in:
3
"Telekom hilft" : Kundenservice im Social Web ist mehr als das neue Marketing
Bock, Andreas H.
- In:
Social Branding : Strategien - Praxisbeispiele - …
,
(pp. 253-262)
.
2012
Persistent link: https://www.econbiz.de/10009553520
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4
Strategische Reorganisation der After-Sales-Logistik eines Automobilherstellers
Bechtle, Christian P.
- In:
Fallstudien in der Logistik : Praxisbeispiele aus …
,
(pp. 113-124)
.
2012
Persistent link: https://www.econbiz.de/10009683391
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5
Improving a quality system through a management process of Trane Thailand
Phusavat, Kongkiti
;
Chuancharoen, Supakij
; …
- In:
International journal of management & enterprise …
9
(
2010
)
4
,
pp. 348-363
Persistent link: https://www.econbiz.de/10008821747
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6
Service sells : exploring connections between customer service strategy and the psychological contract
Cutcher, Leanne
- In:
Journal of management & organization : journal of …
14
(
2008
)
2
,
pp. 116-126
Persistent link: https://www.econbiz.de/10003722213
Saved in:
7
Cisco connects the dots: aligning leaders with a new organizational structure
Novak, Barrie
- In:
Global business and organizational excellence : a …
27
(
2007/08
)
5
,
pp. 22-32
Persistent link: https://www.econbiz.de/10003739278
Saved in:
8
Pour une prise en compte des dynamiques professionnelles des agents de contact dans la conception de la relation de service
Suquet, Jean-Baptiste
- In:
Innovations et services
,
(pp. 415-435)
.
2007
Persistent link: https://www.econbiz.de/10003488917
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