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~subject:"Beziehungsmarketing"
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Search: person:"Schumann, Jan H."
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Beziehungsmarketing
Consumer behaviour
20
Konsumentenverhalten
20
Relationship marketing
18
Digitalisierung
11
Digitization
11
E-commerce
11
Electronic Commerce
11
Dienstleistungsqualität
10
Internet marketing
10
Online-Marketing
10
Service quality
10
Deutschland
6
Dienstleistungssektor
6
Germany
6
Service industry
6
Advertising effects
4
Confidence
4
Cultural identity
4
Customer satisfaction
4
Dienstleistung
4
IT service provider
4
IT-Dienstleister
4
Kulturelle Identität
4
Kundenzufriedenheit
4
Marketing management
4
Marketingmanagement
4
Online retailing
4
Online-Handel
4
Social Web
4
Social web
4
Theorie
4
Theory
4
Vertrauen
4
Werbewirkung
4
Betriebliche Wertschöpfung
3
Business start-up
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Customer integration
3
Customer value
3
Distribution channel
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English
18
Author
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Schumann, Jan Hendrik
17
Wangenheim, Florian von
4
Anderl, Eva
3
Bongers, Franziska M.
2
Hüttel, Björn Armin
2
Schumann, Jan H.
2
Totzek, Dirk
2
Wünderlich, Nancy V.
2
Ates, Zelal
1
Becker, Ingo Frank
1
Büttgen, Marion
1
Castell, Carolin
1
Evanschitzky, Heiner
1
Frank, Felix
1
Graf-Vlachy, Lorenz
1
Grüner, Alina
1
Kiefer, Jasmin
1
Komor, Marcin
1
Kunz, Werner
1
König, Andreas
1
Lentz, Patrick
1
Michel, Stefan
1
Moser, Sabine
1
März, Armin
1
Nagel, Christian Siegfried Anton
1
Nijssen, E. J.
1
Postel, Lea
1
Praxmarer-Carus, Sandra
1
Ranjan, Kumar Rakesh
1
Read, Stuart
1
Schmitz, Christian
1
Schubach, Sebastian
1
Stringfellow, Anne
1
Uhrich, Fabian
1
Volz, Julian
1
Yang, Zhilin
1
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Published in...
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Journal of business research : JBR
3
Journal of retailing
2
Journal of service research : JSR
2
Applied marketing science / Angewandte Marketingforschung
1
Gabler Research / Applied Marketing Science /Angewandte Marketingforschung
1
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
1
International marketing review
1
Journal of personal selling & sales management : JPSSM
1
Journal of strategic marketing
1
Rutgers business review
1
SpringerLink / Bücher
1
Three essays on success factors of digital and non-digital services
1
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ECONIS (ZBW)
18
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18
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1
Sharing is caring? : the effect of negative peer-to-peer experiences on loyalty intentions in the sharing economy
Grüner, Alina
;
Postel, Lea
;
Schumann, Jan Hendrik
- In:
Journal of business research : JBR
181
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014556705
Saved in:
2
Integrating digital platform dynamics into customer orientation research : a systematic review and research agenda
Castell, Carolin
;
Kiefer, Jasmin
;
Schubach, Sebastian
; …
- In:
Journal of business research : JBR
163
(
2023
),
pp. 1-18
Persistent link: https://www.econbiz.de/10014303730
Saved in:
3
Three essays on digital and non-digital transformations in business-to-business markets
Bongers, Franziska M.
-
2020
Persistent link: https://www.econbiz.de/10012608406
Saved in:
4
How the introduction of digital sales channels affects salespeople in business-to-business contexts : a qualitative inquiry
Bongers, Franziska M.
;
Schumann, Jan Hendrik
;
Schmitz, …
- In:
Journal of personal selling & sales management : JPSSM
41
(
2021
)
2
,
pp. 150-166
Persistent link: https://www.econbiz.de/10012584524
Saved in:
5
Three essays on success factors of digital and non-digital services
Hüttel, Björn Armin
-
2017
Persistent link: https://www.econbiz.de/10011809790
Saved in:
6
The influence of customer characteristics on frontline employees’ customer need knowledge
Hüttel, Björn Armin
;
Schumann, Jan Hendrik
;
Büttgen, …
- In:
Three essays on success factors of digital and …
,
(pp. 116-155)
.
2017
Persistent link: https://www.econbiz.de/10011894444
Saved in:
7
Three Essays on the marketing of innovations : community collaboration, strategy at product launch, and customers’ post-adoption experience of really new products
Nagel, Christian Siegfried Anton
-
2017
Persistent link: https://www.econbiz.de/10011737442
Saved in:
8
Strategically pay your customers for their productivity
Ranjan, Kumar Rakesh
;
Schumann, Jan Hendrik
;
Michel, Stefan
- In:
Rutgers business review
5
(
2020
)
3
,
pp. 319-325
Persistent link: https://www.econbiz.de/10012626119
Saved in:
9
The effect of a service provider’s competitive market position on churn among flat-rate customers
Moser, Sabine
;
Schumann, Jan Hendrik
;
Wangenheim, …
- In:
Journal of service research : JSR
21
(
2018
)
3
,
pp. 319-335
Persistent link: https://www.econbiz.de/10011916513
Saved in:
10
Renew or cancel? : drivers of customer renewal decisions for IT-based service contracts
Wangenheim, Florian von
;
Wünderlich, Nancy V.
; …
- In:
Journal of business research : JBR
79
(
2017
),
pp. 181-188
Persistent link: https://www.econbiz.de/10011745251
Saved in:
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