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~subject:"Beziehungsmarketing"
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Beziehungsmarketing
Consumer behaviour
5
Konsumentenverhalten
5
Relationship marketing
5
USA
5
United States
5
Mobile communications
4
Mobile phone
4
Mobilkommunikation
4
Mobiltelefon
4
Customer satisfaction
3
Dienstleistungsqualität
3
Ethics
3
Ethik
3
Immobilienmakler
3
Kundenzufriedenheit
3
Real estate brokers
3
Service quality
3
ethics
3
real estate
3
Decision
2
Entscheidung
2
Norway
2
Norwegen
2
Switching behaviour
2
Wechselverhalten
2
customer referrals
2
estate agents
2
mobile phone service
2
moral hazard
2
principal
2
reputation
2
residential housing market
2
switching barriers
2
switching intentions
2
Advertising
1
Africans
1
Afrikaner
1
Age group
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English
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Tesfom, Goitom
5
Birch, Nancy J.
4
Culver, Jeffrey N.
2
Published in...
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International journal of technology marketing : IJTMkt
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Psychology & marketing
1
Services marketing quarterly
1
The journal of services marketing
1
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ECONIS (ZBW)
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1
Do perceptions of switching costs vary across customers' household purchase decision roles?
Tesfom, Goitom
- In:
Journal of global scholars of marketing science : …
32
(
2022
)
4
,
pp. 511-529
Persistent link: https://www.econbiz.de/10013415455
Saved in:
2
Do reductions in switching barriers in the US mobile service industry affect contract and no-contract customers differently?
Tesfom, Goitom
;
Birch, Nancy J.
;
Culver, Jeffrey N.
- In:
International journal of technology marketing : IJTMkt
14
(
2020
)
1
,
pp. 22-46
Persistent link: https://www.econbiz.de/10012179157
Saved in:
3
Mobile phone service providers shift to no-contract plans : implications on customer retention
Tesfom, Goitom
;
Birch, Nancy J.
;
Culver, Jeffrey N.
- In:
Services marketing quarterly
39
(
2018
)
2
,
pp. 92-107
Persistent link: https://www.econbiz.de/10011859502
Saved in:
4
Do switching barriers in the retail banking industry influence bank customers in different age groups differently?
Tesfom, Goitom
;
Birch, Nancy J.
- In:
The journal of services marketing
25
(
2011
)
5
,
pp. 371-380
Persistent link: https://www.econbiz.de/10009272238
Saved in:
5
Do they buy for their dogs the way they buy for themselves?
Tesfom, Goitom
;
Birch, Nancy J.
- In:
Psychology & marketing
27
(
2010
)
9
,
pp. 898-912
Persistent link: https://www.econbiz.de/10008652657
Saved in:
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