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Beziehungsmarketing
Consumer behaviour
10
Konsumentenverhalten
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Service quality
9
Dienstleistungsqualität
8
Taiwan
8
Tourism
8
scale development
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Holiday behaviour
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Tourismus
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Tourismuswirtschaft
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Kundenzufriedenheit
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tour leader
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Gastgewerbe
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Group package tour
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Hotel industry
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Hotellerie
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content analysis
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Emotion
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Führungsstil
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Leadership style
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Personality psychology
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Persönlichkeitspsychologie
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Qualitative interview
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Restaurant industry
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Tsaur, Sheng-Hshiung
2
Tsaur, Sheng-hshiung
2
Han, Tien-Cheng
1
Kao, Chiu-Ying
1
Teng, Hsiu-Yu
1
Tu, Jin-Hua
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Wang, Chih-hung
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Wu, Tsung-Chiung
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Yen, Chang-hua
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International journal of contemporary hospitality management
1
International journal of hospitality management
1
International journal of services technology and management
1
The service industries journal
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ECONIS (ZBW)
4
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1
Can perceived coolness enhance memorable customer experience? : the role of customer engagement
Tsaur, Sheng-Hshiung
;
Teng, Hsiu-Yu
;
Han, Tien-Cheng
; …
- In:
International journal of contemporary hospitality management
35
(
2023
)
12
,
pp. 4468-4485
Persistent link: https://www.econbiz.de/10014430129
Saved in:
2
Organizational culture on customer delight in the hospitality industry
Kao, Chiu-Ying
;
Tsaur, Sheng-Hshiung
;
Wu, Tsung-Chiung
- In:
International journal of hospitality management
56
(
2016
),
pp. 98-108
Persistent link: https://www.econbiz.de/10011521555
Saved in:
3
The impact of travel product transaction types on customer relational benefits
Tsaur, Sheng-hshiung
;
Yen, Chang-hua
- In:
International journal of services technology and management
15
(
2011
)
1/2
,
pp. 53-68
Persistent link: https://www.econbiz.de/10008986884
Saved in:
4
Personal ties, reciprocity, competitive intensity, and performance of the strategic alliances in Taiwan's travel industry
Tsaur, Sheng-hshiung
;
Wang, Chih-hung
- In:
The service industries journal
31
(
2011
)
5/6
,
pp. 911-928
Persistent link: https://www.econbiz.de/10009127869
Saved in:
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