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~subject:"Bildungsniveau"
~subject:"Financial audit"
~subject:"Konsumentenverhalten"
~subject:"United Kingdom"
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Bildungsniveau
Financial audit
Konsumentenverhalten
United Kingdom
Dienstleistungsqualität
20,483
Service quality
20,483
Customer satisfaction
6,129
Kundenzufriedenheit
6,127
Consumer behaviour
4,245
Beziehungsmarketing
3,836
Relationship marketing
3,836
Qualitätsmanagement
2,521
Quality management
2,473
Wirtschaftsprüfung
2,441
Krankenhaus
1,778
Hospital
1,773
Health care
1,515
Gesundheitsversorgung
1,509
USA
1,356
United States
1,355
Gesundheitswesen
1,228
Health care system
1,213
Product quality
1,179
Produktqualität
1,179
Customer service
1,105
Kundenservice
1,105
Theory
1,092
Theorie
1,091
Dienstleistungssektor
1,031
Service industry
1,027
Deutschland
915
Germany
907
service quality
791
Beschwerdemanagement
790
Complaint management
790
Hotel industry
782
Hotellerie
782
Schule
717
School
716
Electronic Commerce
685
Hochschule
683
E-commerce
680
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Undetermined
3,398
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1,741
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Article
5,814
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1,664
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Article in journal
5,667
Aufsatz in Zeitschrift
5,667
Graue Literatur
336
Non-commercial literature
336
Arbeitspapier
298
Working Paper
298
Aufsatz im Buch
147
Book section
147
Hochschulschrift
112
Thesis
77
Conference paper
48
Konferenzbeitrag
48
Collection of articles of several authors
22
Sammelwerk
22
Aufsatzsammlung
14
Bibliografie enthalten
14
Bibliography included
14
Case study
13
Fallstudie
13
Collection of articles written by one author
11
Sammlung
11
Konferenzschrift
10
Amtsdruckschrift
5
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5
Conference proceedings
4
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2
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2
Reprint
2
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1
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1
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7,338
German
141
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Propper, Carol
32
Han, Heesup
30
Mattila, Anna S.
24
Li, Chan
21
Usman, Osly
20
Gravelle, Hugh
19
Michas, Paul N.
19
Knechel, W. Robert
18
Lisic, Ling Lei
18
Omer, Thomas C.
18
Chi, Wuchun
17
Francis, Jere R.
17
Gul, Ferdinand A.
17
Prentice, Catherine
17
Lamoreaux, Phillip T.
16
Seidel, Timothy A.
16
Bloom, Nicholas
15
McColl-Kennedy, Janet R.
15
Myers, Linda A.
15
Gunn, Joshua L.
14
Lennox, Clive S.
14
Line, Nathaniel D.
14
Van Reenen, John
14
Zhang, Ping
14
Aobdia, Daniel
13
Balaji, M. S.
13
Gaynor, Martin
13
Quick, Reiner
13
Raman, Krishnamurthy K.
13
Svanström, Tobias
13
Yang, Zhifeng
13
Asthana, Sharad
12
DeFond, Mark L.
12
Gong, Taeshik
12
Klaus, Philipp
12
Lobo, Gerald J.
12
Prybutok, Victor R.
12
Rockoff, Jonah E.
12
Seiler, Stephan
12
Siciliani, Luigi
12
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National Bureau of Economic Research
27
OECD
3
United States / Congress / House / Committee on the Budget / Task Force on Education and Employment
3
European Health Care Conference <2, 2011, Hamburg>
2
Institute for Fiscal Studies
2
National Institute of Economic and Social Research
2
Springer Fachmedien Wiesbaden
2
Universität Ulm
2
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
2
British Council
1
Bund-Länder-Kommission für Bildungsplanung und Forschungsförderung
1
Christian-Albrechts-Universität zu Kiel
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Council for National Academic Awards
1
Deutschland / Bundeswehr / Universität Hamburg
1
Edward Elgar Publishing
1
Erasmus Research Institute of Management
1
Escola de Pós-Graduação em Economia <Rio de Janeiro>
1
European Conference of Ministers of Transport
1
European Organization for Quality Control
1
Europäische Kommission / Generaldirektion Bildung, Jugend, Sport und Kultur
1
Forum Bildung
1
Friedrich-Schiller-Universität Jena
1
Great Britain / Ministry of Health
1
Helmut-Schmidt-Universität
1
Hochschul-Informations-System
1
Hochschulrektorenkonferenz
1
IGI Global
1
Institutet för Ekonomisk Forskning <Lund>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Organisation for Economic Co-operation and Development
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Rostocker Symposium zu Aktuellen Fragen und Problemen der Schulpädagogik <2, 2000, Rostock>
1
United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
1
United States / Federal Communications Commission
1
Universiteit Antwerpen / Faculteit Toegepaste Economische Wetenschappen
1
University of Cambridge / Department of Applied Economics
1
University of Cambridge / Faculty of Economics
1
University of Kent / Department of Economics
1
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Journal of retailing and consumer services
230
International journal of hospitality management
194
Auditing : a journal of practice & theory
169
Journal of business research : JBR
128
The journal of services marketing
108
The accounting review : a publication of the American Accounting Association
91
International journal of contemporary hospitality management
78
Journal of hospitality marketing & management
78
The service industries journal
74
Cogent business & management
68
Services marketing quarterly
67
Journal of travel and tourism marketing
66
Managerial auditing journal
66
International journal of auditing : IJA
61
Accounting horizons : a quarterly publication of the American Accounting Association
56
Journal of service research : JSR
48
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
46
Journal of accounting and public policy
40
Discussion paper series / IZA
39
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
38
Service business
36
Advances in accounting : a research annual
34
Journal of service management
33
Asia Pacific journal of marketing and logistics
31
Tourism management : research, policies, practice
31
The international journal of bank marketing : IJBM
30
Accounting, organizations and society : an international journal devoted to the behavioural, organizational and social aspects of accounting
29
International journal of quality and service sciences
29
Journal of Asian finance, economics and business : JAFEB
29
The European accounting review
29
The TQM journal : the international review of organizational improvement
29
Economics of education review
28
NBER working paper series
28
Contemporary accounting research : a journal of the Canadian Academic Accounting Association
27
International journal of services and operations management
27
Journal of air transport management
27
Psychology & marketing
26
Working paper / National Bureau of Economic Research, Inc.
26
International journal of services, economics and management
25
Journal of service research
25
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ECONIS (ZBW)
7,478
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1
PCAOB inspection deficiencies and audit fees
Alam, Pervaiz
;
Cheng, Yang
;
Rickett, Laura K.
;
Skomra, …
- In:
The journal of corporate accounting & finance
35
(
2024
)
1
,
pp. 228-249
Persistent link: https://www.econbiz.de/10014472314
Saved in:
2
Audit quality and debt restructuring : evidence from Italy
Magri, Carlotta
;
Marchini, Pier Luigi
- In:
Managerial auditing journal
39
(
2024
)
1
,
pp. 50-70
Persistent link: https://www.econbiz.de/10014473320
Saved in:
3
Cross-country data on skills and the quality of schooling : a selective survey
Fuente, Ángel de la
;
Doménech, Rafael
- In:
Journal of economic surveys
38
(
2024
)
1
,
pp. 3-26
Persistent link: https://www.econbiz.de/10014474342
Saved in:
4
Patient preferences, referral process, and access to specialized care : is patient choice constrained?
Huguet, Marius
;
Joutard, Xavier
;
Perrier, Lionel
- In:
Applied economics
56
(
2024
)
8
,
pp. 978-996
Persistent link: https://www.econbiz.de/10014446256
Saved in:
5
How responsive should a firm be to customers' expectations?
Fruchter, Gila E.
;
Wiszniewska-Matyszkiel, Agnieszka
- In:
European journal of operational research : EJOR
314
(
2024
)
1
,
pp. 323-339
Persistent link: https://www.econbiz.de/10014456862
Saved in:
6
Dual perspective on the role of xenophobia in service sabotage
Kadić-Maglajlić, Selma
;
Lages, Cristiana R.
;
Temerak, …
- In:
Tourism management : research, policies, practice
101
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014457718
Saved in:
7
To tip or not to tip? : explaining tipping behavior in restaurants with service-inclusive pricing
Fernandez, Sébastien
;
Gössling, Stefan
;
Martin-Rios, …
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014457830
Saved in:
8
Remote auditing and its impacts on auditors' work and work-life balance : auditors' perceptions and implications
Lorentzon, Johan Ingemar
;
Fotoh, Lazarus Elad
;
Mugwira, …
- In:
Accounting research journal
37
(
2024
)
1
,
pp. 1-18
Persistent link: https://www.econbiz.de/10014491694
Saved in:
9
Service quality, satisfaction and behavioural intentions in sport child camps : participants and parents' perspectives
Sousa, Marisa
;
Gonçalves, Celina
;
Biscaia, Rui
; …
- In:
International journal of sports marketing & sponsorship
25
(
2024
)
1
,
pp. 18-41
Persistent link: https://www.econbiz.de/10014504784
Saved in:
10
Service agent driven co-created caring in chat-based customer service encounters
Heinonen, Johanna
;
Sthapit, Erose
- In:
Services marketing quarterly
45
(
2024
)
1
,
pp. 1-24
Persistent link: https://www.econbiz.de/10014513536
Saved in:
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