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~subject:"Business process management"
~type_genre:"Fallstudie"
~type_genre:"Übersichtsarbeit"
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Search: "Customer relationship management"
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Subject
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Business process management
Beziehungsmarketing
463
Relationship marketing
463
Deutschland
147
Germany
147
Theorie
72
Theory
72
Kundenmanagement
58
Marketingmanagement
43
Lieferantenmanagement
40
Marketing management
40
Supplier relationship management
40
Marketing
33
Social Web
31
Social web
31
Customer satisfaction
29
Kundenzufriedenheit
29
Innovationsmanagement
28
USA
28
United States
28
Innovation management
27
Unternehmen
25
Strategisches Management
24
Beziehungsmanagement
23
Dienstleistungsqualität
23
Service quality
23
Consumer behaviour
22
Konsumentenverhalten
22
Kundenorientierung
22
Prozessmanagement
21
Strategic management
21
Erfolgsfaktor
20
Kundenbindung
20
Kundenwert
20
Success factor
20
Brand management
19
Markenführung
19
Qualitätsmanagement
19
Customer value
18
Quality management
18
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Undetermined
1
Type of publication
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Article
10
Book / Working Paper
10
Type of publication (narrower categories)
All
Fallstudie
Übersichtsarbeit
Article in journal
85
Aufsatz in Zeitschrift
85
Aufsatz im Buch
57
Book section
57
Hochschulschrift
31
Thesis
26
Case study
20
Graue Literatur
13
Non-commercial literature
13
Collection of articles of several authors
9
Sammelwerk
9
Aufsatzsammlung
6
Arbeitspapier
4
Guidebook
4
Lehrbuch
4
Ratgeber
4
Textbook
4
Working Paper
4
Bibliografie enthalten
3
Bibliography included
3
Handbook
3
Handbuch
3
Conference paper
2
Conference proceedings
2
Glossar enthalten
2
Glossary included
2
Konferenzbeitrag
2
Konferenzschrift
2
Mehrbändiges Werk
2
Multi-volume publication
2
Bibliografie
1
Fallstudiensammlung
1
Festschrift
1
Reprint
1
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Language
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German
10
English
10
Author
All
Baglieri, Enzo
2
Bourmont, Amaury de
1
Cebeci, Caner
1
Chou, Wen-chiung
1
Chuancharoen, Supakij
1
Dixit, Ashutosh
1
Faust, Peter
1
Geum, Youngjung
1
Grimm, Andrea
1
Herold, Lothar
1
Hewing, Michael
1
Hsieh, Ming Huei
1
Huwig, Christoph
1
Jammernegg, Werner
1
Jewett, William S.
1
Kanchana, Rapee
1
Kang, Daekook
1
Karmarkar, Uday
1
Kaunonen, Anna
1
King, John P.
1
Kischka, Peter
1
Lasch, Rainer
1
Lee, Sungjoo
1
Lin, Binshan
1
Minami, Chieko
1
Nitipavachon, Suvit
1
Park, Yongtae
1
Phusavat, Kongkiti
1
Riekhof, Hans-Christian
1
Schulze, Jens
1
Tukel, Oya I.
1
Zellner, Gregor
1
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Published in...
All
ARIS in der Praxis : Gestaltung, Implementierung und Optimierung von Geschäftsprozessen
1
Deep knowledge of B2B relationships within and across borders
1
Fallstudien in der Logistik : Praxisbeispiele aus Logistikdienstleistung, Industrie und Handel
1
Gabler Edition Wissenschaft
1
Gabler Edition Wissenschaft : Produktion und Logistik
1
Gabler Research
1
HMD : Praxis der Wirtschaftsinformatik
1
International journal of management & enterprise development : IJMED
1
Journal of business-to-business marketing
1
Management - Business for professionals
1
Managing consumer services : factory or theater?
1
Schriftenreihe Management - Forschung und Praxis
1
Service business
1
Springer Gabler Research
1
The journal of business & industrial marketing
1
The marketing review
1
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Source
All
ECONIS (ZBW)
20
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1
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10
of
20
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date (newest first)
date (oldest first)
1
Business process blueprinting : a method for customer-oriented business process modeling
Hewing, Michael
-
2014
Persistent link: https://www.econbiz.de/10010199392
Saved in:
2
Managing consumer services : factory or theater?
Baglieri, Enzo
(
ed.
)
-
2014
Persistent link: https://www.econbiz.de/10010476951
Saved in:
3
Factory or theatre? : towards the convergence
Baglieri, Enzo
;
Karmarkar, Uday
- In:
Managing consumer services : factory or theater?
,
(pp. 233-271)
.
2014
Persistent link: https://www.econbiz.de/10010478135
Saved in:
4
Application of customer lifetime value model in make-to-order manufacturing
Tukel, Oya I.
;
Dixit, Ashutosh
- In:
The journal of business & industrial marketing
28
(
2013
)
6
,
pp. 468-474
Persistent link: https://www.econbiz.de/10009790099
Saved in:
5
The impact of national culture on Western industrial buyer-seller relational process models
Kaunonen, Anna
- In:
Deep knowledge of B2B relationships within and across …
,
(pp. 1-49)
.
2013
Persistent link: https://www.econbiz.de/10010255117
Saved in:
6
Der Einsatz des ARIS Toolsets innerhalb der Peugeot Deutschland GmbH : Definition und Umsetzung der B2C-Prozesse im Internet
Bourmont, Amaury de
;
Huwig, Christoph
- In:
ARIS in der Praxis : Gestaltung, Implementierung und …
,
(pp. 119-137)
.
2013
Persistent link: https://www.econbiz.de/10010211774
Saved in:
7
Versorgungslogistik : Kontextfaktoren, Leitlinien und Praxisbeispiele
Faust, Peter
- In:
Fallstudien in der Logistik : Praxisbeispiele aus …
,
(pp. 35-50)
.
2012
Persistent link: https://www.econbiz.de/10009682611
Saved in:
8
Prozessorientierter Umgang mit Anforderungen für die kundenspezifische Auftragsabwicklung
Grimm, Andrea
-
2011
-
1. Aufl.
Persistent link: https://www.econbiz.de/10008902500
Saved in:
9
Managing key account portfolios across the process of relationship development : a value proposition-desired value alignment perspective
Hsieh, Ming Huei
;
Chou, Wen-chiung
- In:
Journal of business-to-business marketing
18
(
2011
)
1
,
pp. 83-119
Persistent link: https://www.econbiz.de/10009009252
Saved in:
10
The customisation framework for roadmapping product-service integration
Geum, Youngjung
;
Lee, Sungjoo
;
Kang, Daekook
;
Park, Yongtae
- In:
Service business
5
(
2011
)
3
,
pp. 213-236
Persistent link: https://www.econbiz.de/10009535238
Saved in:
1
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