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~subject:"CKM"
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CKM
Knowledge management
50
Wissensmanagement
46
Beziehungsmarketing
41
Relationship marketing
41
Customer knowledge management
35
customer knowledge management
22
Innovation
17
Innovation management
14
Innovationsmanagement
14
Knowledge transfer
13
Wissenstransfer
13
Customer integration
12
Kundenintegration
12
Firm performance
9
Social Web
9
Social web
9
Consumer behaviour
8
Konsumentenverhalten
8
Unternehmenserfolg
8
Customer Knowledge Management
7
Customer satisfaction
5
New product development
5
Produktentwicklung
5
Strategic management
5
CRM
4
Customer analysis
4
KMU
4
Kundenanalyse
4
Kundenzufriedenheit
4
Marketing management
4
Marketingmanagement
4
SME
4
Strategisches Management
4
Customer Knowledge
3
Customer information use
3
Customer knowledge management (CKM)
3
Customer knowledge-enabled innovation capability
3
Data Mining
3
Data mining
3
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English
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Al-Busaidi, Kamla Ali
1
Biz, Alexandre Augusto
1
Charles, Christopher A. D.
1
Dandolini, Gertrudes Aparecida
1
Gueldenberg, Stefan
1
Kazemi, Ali
1
Muniz, Emerson Cleister Lima
1
Rabbanimehr, Maedeh
1
Sanayei, Ali
1
Smith, Trevor
1
Wilhelm, Stefan
1
Yeh, Hsiaoping
1
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International journal of knowledge management studies : IJKMS
2
International journal of electronic customer relationship management : IJECRM
1
International journal of procurement management
1
International journal of public sector performance management
1
Journal of information & knowledge management : JIKM
1
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ECONIS (ZBW)
6
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1
A
customer
knowledge
management
framework
Muniz, Emerson Cleister Lima
;
Dandolini, Gertrudes Aparecida
- In:
Journal of information & knowledge management : JIKM
20
(
2021
)
3
,
pp. 2150028-1-2150028-33
Persistent link: https://www.econbiz.de/10012668758
Saved in:
2
Reviewing the concept of CKM with social perspective by means of the ANN-GT approach (case study: environmental protection by the water market implementation)
Rabbanimehr, Maedeh
;
Sanayei, Ali
;
Kazemi, Ali
- In:
International journal of procurement management
13
(
2020
)
4
,
pp. 462-481
Persistent link: https://www.econbiz.de/10012254615
Saved in:
3
A decomposed CKM model for better explaining customer satisfaction in the Jamaican public sector
Smith, Trevor
;
Charles, Christopher A. D.
- In:
International journal of public sector performance …
4
(
2018
)
4
,
pp. 411-432
Persistent link: https://www.econbiz.de/10011991927
Saved in:
4
Aligning
customer
knowledge
management
tools with business strategy
Al-Busaidi, Kamla Ali
- In:
International journal of electronic customer …
7
(
2013
)
2
,
pp. 117-134
Persistent link: https://www.econbiz.de/10010395820
Saved in:
5
Implementing
customer
knowledge
management
with internet social networking
Yeh, Hsiaoping
- In:
International journal of knowledge management studies : …
5
(
2012/14
)
3/4
,
pp. 322-338
Persistent link: https://www.econbiz.de/10011346943
Saved in:
6
Customer
knowledge
management
: state of the art and future research directions
Wilhelm, Stefan
;
Gueldenberg, Stefan
- In:
International journal of knowledge management studies : …
5
(
2012/14
)
3/4
,
pp. 265-284
Persistent link: https://www.econbiz.de/10011346947
Saved in:
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