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~subject:"Competition"
~subject:"Customer satisfaction"
~subject:"Kundenzufriedenheit"
~type_genre:"Aufsatz in Zeitschrift"
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Search: subject:"Switching costs"
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Competition
Customer satisfaction
Kundenzufriedenheit
Switching behaviour
544
Wechselverhalten
544
Consumer behaviour
233
Konsumentenverhalten
233
Theorie
158
Theory
158
Beziehungsmarketing
139
Relationship marketing
139
Switching costs
111
Dienstleistungsqualität
80
Service quality
80
switching costs
70
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62
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41
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41
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36
Preisdifferenzierung
35
Price discrimination
35
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33
Pricing strategy
33
Network economics
32
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32
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30
Mobile communications
30
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30
Supplier relationship management
30
Switching cost
29
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26
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26
Game theory
22
Spieltheorie
22
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21
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21
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152
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Aufsatz in Zeitschrift
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152
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Blut, Markus
4
Evanschitzky, Heiner
4
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3
Marimuthu, Malliga
3
Stan, Valentina
3
Basaure, Arturo
2
Castro, Ignacio
2
Chih, Wen-hai
2
Chuah, Stephanie Hui-wen
2
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2
Ma, Dan
2
Mutum, Dilip S.
2
Nagengast, Liane
2
Samudro, Andreas
2
Susanti, Vonny
2
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2
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2
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1
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1
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1
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1
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1
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1
Arun Kumar Tarofder
1
Auh, Seigyoung
1
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1
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1
Babin, Barry J.
1
Babu, Mujahid Mohiuddin
1
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1
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1
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Journal of business research : JBR
4
Telecommunications policy : the international journal of digital economy, data sciences and new media
4
International journal of industrial organization
3
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
3
Journal of banking & finance
3
Journal of service management
3
Managing service quality : MSQ ; an international journal
3
The journal of business & industrial marketing
3
The journal of industrial economics
3
The service industries journal
3
Asia Pacific journal of marketing and logistics
2
Economics letters
2
European journal of marketing : EJM
2
International journal of business information systems : IJBIS
2
International journal of production research
2
Inventi impact: retailing & consumer services
2
Journal of economics
2
Journal of global marketing
2
Journal of health economics
2
Journal of international financial markets, institutions & money
2
Journal of organizational computing and electronic commerce
2
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
2
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
2
Journal of retailing
2
Journal of retailing and consumer services
2
Journal of service theory and practice : JSTP
2
Marketing intelligence & planning
2
Paradigm : the journal of Institute of Management Technology
2
The B.E. journal of economic analysis & policy
2
The journal of applied business research
2
The journal of services marketing
2
American economic journal : a journal of the American Economic Association
1
Auditing : a journal of practice & theory
1
Bangladesh journal of political economy
1
Business & information systems engineering : BISE ; the international journal of Wirtschaftsinformatik
1
Business and Economic Research : BER
1
Cogent business & management
1
Competition and regulation in network industries : CRNI
1
Corporate reputation review
1
Czech economic review : acta Universitatis Carolinae oeconomica
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ECONIS (ZBW)
152
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1
Securing delight and loyalty in a market with low
switching
costs
Mntande, Kebone Agnes
;
Stiehler‐Mulder, Beate
; …
- In:
European business review
35
(
2023
)
1
,
pp. 1-22
Persistent link: https://www.econbiz.de/10013545900
Saved in:
2
A conceptual framework for customer value management
Pedreño-Santos, Ana
;
García-Madariaga, Jesús
- In:
Revista de marketing y publicidad : revista semestral
(
2022
)
5
,
pp. 43-65
Persistent link: https://www.econbiz.de/10014388781
Saved in:
3
Strengthening the satisfaction loyalty link : the role of relational
switching
costs
Evanschitzky, Heiner
;
Stan, Valentina
;
Nagengast, Liane
- In:
Marketing letters : a journal of research in marketing
33
(
2022
)
2
,
pp. 293-310
Persistent link: https://www.econbiz.de/10013273047
Saved in:
4
The role of university
switching
costs
, perceived service quality, perceived university image and student satisfaction in shaping student loyalty
Ali, Mazhar
;
Amir, Huma
;
Ahmed, Masood
- In:
Journal of marketing for higher education
34
(
2024
)
1
,
pp. 201-222
Persistent link: https://www.econbiz.de/10014566956
Saved in:
5
Study of e-services quality and customer loyalty : a moderated mediation model of perceived switching cost and e-satisfaction
Deepika
;
Singh, Shashank Vikram Pratap
;
Sumanjeet Singh
; …
- In:
International journal of business information systems : …
43
(
2023
)
4
,
pp. 528-541
Persistent link: https://www.econbiz.de/10014336896
Saved in:
6
Data-enabled learning, network effects, and competitive advantage
Hagiu, Andrei
;
Wright, Julian
- In:
The Rand journal of economics
54
(
2023
)
4
,
pp. 638-667
Persistent link: https://www.econbiz.de/10014443166
Saved in:
7
Punitive
switching
costs
and behavioral responses in the context of contractual services
Chuang, Yi-Fei
;
Dinh, Cong-Minh
;
Lu, Wei-Min
- In:
Management research review
46
(
2023
)
11
,
pp. 1559-1584
Persistent link: https://www.econbiz.de/10014430793
Saved in:
8
Within-brand or cross-brand : the trade-in option under consumer
switching
costs
Dong, Rong
;
Wang, Nengmin
;
Jiang, Bin
;
He, Qidong
- In:
International journal of production economics
255
(
2023
),
pp. 1-18
Persistent link: https://www.econbiz.de/10014281607
Saved in:
9
Price-rising competition : a higher market price when a monopoly faces a small entrant
Shao, Jing
;
Chen, Huanhuan
;
Li, Jinke
- In:
Journal of industry, competition and trade : from …
22
(
2022
)
3/4
,
pp. 481-518
Persistent link: https://www.econbiz.de/10013484737
Saved in:
10
Competition and market dynamics in duopoly : the effect of
switching
costs
Yang, Yang
;
Wu, Cheng-Hung
- In:
OR spectrum : quantitative approaches in management
46
(
2024
)
1
,
pp. 211-235
Persistent link: https://www.econbiz.de/10014519171
Saved in:
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