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~subject:"Complaint management"
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Search: person:"Ahmad, Bilal"
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Complaint management
Pakistan
6
Consumer behaviour
5
Konsumentenverhalten
5
Dienstleistungsqualität
4
Service quality
4
B-to-B-Marketing
3
Beschwerdemanagement
3
Brand image
3
Brand management
3
Business-to-business marketing
3
Career development
3
Customer satisfaction
3
Erwerbsverlauf
3
Führungsstil
3
KMU
3
Karriereplanung
3
Kundenzufriedenheit
3
Leadership style
3
Lieferantenmanagement
3
Markenführung
3
Markenimage
3
Nachhaltigkeit
3
Occupational attainment
3
SME
3
Salespeople
3
Service recovery performance
3
Supplier relationship management
3
Sustainability
3
Verkaufspersonal
3
Accounting
2
Ambidextrous organization
2
Beziehungsmarketing
2
Brand
2
Confidence
2
Controlling
2
Coronavirus
2
Management control
2
Manager trust in salesperson
2
Markenartikel
2
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Undetermined
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3
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English
3
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Ahmad, Bilal
3
Akhtar, Nadeem
3
Liu, Da
2
Akbar, Muhammad Imad Ud Din
1
Siddiqi, Umar Iqbal
1
Waheed, Abdul
1
Yuan, Jingbo
1
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Asia Pacific journal of marketing and logistics
2
Industrial marketing management : the international journal for industrial and high-tech firms
1
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ECONIS (ZBW)
3
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Does polychronicity among sales employees develop B2B service recovery? : a dual assessment through ambidextrous leadership
Ahmad, Bilal
;
Yuan, Jingbo
;
Akhtar, Nadeem
;
Waheed, Abdul
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
11
,
pp. 2785-2807
Persistent link: https://www.econbiz.de/10014430285
Saved in:
2
Does service-sales ambidexterity matter in business-to-business service recovery? : a perspective through salesforce control system
Ahmad, Bilal
;
Liu, Da
;
Akhtar, Nadeem
;
Siddiqi, Umar Iqbal
- In:
Industrial marketing management : the international …
102
(
2022
),
pp. 351-363
Persistent link: https://www.econbiz.de/10013259101
Saved in:
3
Identifying aggressive versus ethical sales supervision in B2B service recovery : a multilevel perspective
Ahmad, Bilal
;
Liu, Da
;
Akhtar, Nadeem
;
Akbar, Muhammad …
- In:
Asia Pacific journal of marketing and logistics
34
(
2022
)
10
,
pp. 2331-2349
Persistent link: https://www.econbiz.de/10013553003
Saved in:
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