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~subject:"Customer satisfaction"
~subject:"Dienstleistungsqualität"
~subject:"E-Business"
~subject:"Online-Handel"
~subject:"Web Site"
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Subject
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Customer satisfaction
Dienstleistungsqualität
E-Business
Online-Handel
Web Site
Website
3,017
Consumer behaviour
1,019
Konsumentenverhalten
1,019
Electronic Commerce
937
Internet marketing
919
Online-Marketing
918
E-commerce
891
Online retailing
708
Social Web
524
Social web
524
Internet
459
Kundenzufriedenheit
328
Beziehungsmarketing
317
Relationship marketing
317
Service quality
304
Web analytics
251
Webanalyse
251
USA
191
Deutschland
190
United States
190
Confidence
178
Vertrauen
178
Germany
174
Evaluation
138
Werbewirkung
137
Tourism marketing
136
Tourismusmarketing
136
Public relations
134
Öffentlichkeitsarbeit
134
Advertising effects
133
Brand management
133
Markenführung
133
Bewertung
132
Viral marketing
129
Virales Marketing
129
Benutzerfreundlichkeit
122
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Undetermined
350
Free
143
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Article
815
Book / Working Paper
235
Journal
2
Other
1
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All
Article in journal
744
Aufsatz in Zeitschrift
744
Aufsatz im Buch
66
Book section
66
Hochschulschrift
16
Dissertation u.a. Prüfungsschriften
13
Thesis
10
Arbeitspapier
8
Conference paper
8
Graue Literatur
8
Konferenzbeitrag
8
Non-commercial literature
8
Working Paper
8
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4
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3
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3
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3
Sammelwerk
3
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1
Bibliographie
1
Collection of articles written by one author
1
Conference proceedings
1
Directory
1
Glossar enthalten
1
Glossary included
1
Guidebook
1
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1
Mikroform
1
Ratgeber
1
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1
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1
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English
944
German
106
Undetermined
3
French
2
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1
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Schwickert, Axel C.
18
Laroche, Michel
8
Carlson, Jamie
6
Mazaheri, Ebrahim
6
Usman, Osly
6
Akram, Umair
5
Barrio-García, Salvador del
5
Law, Chun Hung Roberts
5
Lennon, Sharron J.
5
Müller-Lankenau, Claas
5
O'Cass, Aron
5
Shobeiri, Saeed
5
Blattmann, Olivier
4
Grüter, Marcel
4
Head, Milena
4
Kim, Minjeong
4
Kumar, Vikas
4
Parsad, Chandan
4
Prashar, Sanjeev
4
Ahuja, Vandana
3
Alby, Tom
3
Ballantine, Paul W.
3
Bilgihan, Anil
3
Bressolles, Grégory
3
Chawla, Deepak
3
Che, Tong
3
Chen, Mu-Chen
3
Crespo-Almendros, Esmeralda
3
Cyr, Dianne J.
3
Dholakia, Ruby R.
3
Di Fatta, Davide
3
Dominic, P. D. D.
3
Emrich, Oliver
3
Fux, Michael
3
Ha, Young
3
Im, Hyunjoo
3
Jeong, Miyoung
3
Kalia, Prateek
3
Karzauninkat, Stefan
3
Khan, Mohammed Naved
3
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Institution
All
Institut für Wirtschaftsinformatik <Bern>
9
IGI Global
2
RWTH Aachen
2
Springer Fachmedien Wiesbaden
2
Technologiezentrum Wirtschaftsinformatik
2
Universität <Koblenz
2
Academy of Marketing
1
European Research Center for Information Systems <Münster, Westfalen>
1
Europäische Kommission
1
Fachhochschule <Düsseldorf> / Fachbereich Betriebswirtschaftslehre, insbes. Wirtschaftsinformatik und Unternehmensorganisation
1
GATE Germany, Konsortium Internationales Hochschulmarketing
1
Geldgeschichtliches Museum <Köln>
1
Hochschule für Technik und Wirtschaft <Chur>
1
Institut für Bankwirtschaft und Bankrecht an der Universität zu Köln / Abteilung Bankwirtschaft
1
Institut für Wirtschaftsinformatik <Münster, Westfalen>
1
Julius-Maximilians-Universität Würzburg
1
Nomos Verlagsgesellschaft
1
Professur für BWL und Wirtschaftsinformatik
1
Sloan School of Management, Massachusetts Institute of Technology (MIT)
1
Universität <Augsburg> / Lehrstuhl für BWL, Wirtschaftsinformatik,Informations- & Finanzmanagement
1
Universität Regensburg / ibi research
1
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Published in...
All
Journal of retailing and consumer services
42
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
25
International journal of electronic marketing and retailing : IJEMR
25
Journal of internet commerce
23
International journal of business information systems : IJBIS
21
Journal of business research : JBR
17
International journal of retail & distribution management
16
International journal of e-business research : an official publication of the Information Resources Management Association
15
International journal of internet marketing and advertising : IJIMA
15
International journal of hospitality management
12
Electronic commerce research
11
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
11
Journal of electronic commerce research : JECR
11
Journal of travel and tourism marketing
11
Arbeitspapiere WI
10
International journal of electronic commerce : IJEC
10
The service industries journal
9
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
9
Journal of hospitality marketing & management
8
International journal of contemporary hospitality management
7
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
7
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
7
Arbeitsbericht
6
Global business review
6
Institut für Wirtschaftsinformatik Bern - Arbeitsberichte
6
International journal of electronic business
6
International journal of public sector performance management : IJPSPM
6
Journal of fashion marketing and management
6
Tourism management : research, policies, practice
6
Universität Gießen - Professur für Betriebswirtschaftslehre mit Schwerpunkt Wirtschaftsinformatik - Arbeitspapiere WI
6
Electronic commerce research and applications
5
Information systems research : ISR
5
International journal of retail and distribution management
5
Journal of air transport management
5
Journal of global information management : an official publication of the Information Resources Management Association
5
Journal of international consumer marketing
5
Journal of organizational computing and electronic commerce
5
Management information systems : mis quarterly
5
Marketing intelligence & planning
5
Service business
5
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Source
All
ECONIS (ZBW)
914
USB Cologne (EcoSocSci)
96
USB Cologne (business full texts)
36
BASE
6
RePEc
1
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81
Analysing the influence of websites quality and content on leisure travellers star category hotel selection in the state of Uttar Pradesh
Dambhare, Ankit
;
Rana, Varinder Singh
- In:
International journal of Indian culture and business …
28
(
2023
)
1
,
pp. 24-56
Persistent link: https://www.econbiz.de/10014316404
Saved in:
82
Buyer behaviour modelling of rural online purchase intention using logistic regression
Arumugam, Thangaraja
;
Hameed, S. Shahul
;
Sanjeev, M. A.
- In:
International journal of management & enterprise …
22
(
2023
)
2
,
pp. 139-157
Persistent link: https://www.econbiz.de/10014316668
Saved in:
83
Investigating factors affecting trust and purchase intention towards online websites : structural equation modelling approach
Dogra, Pallavi
;
Kaushal, Arun
- In:
International journal of internet marketing and …
18
(
2023
)
1
,
pp. 98-120
Persistent link: https://www.econbiz.de/10014318246
Saved in:
84
Developing a scale for gamified e-service quality in the e-retailing industry
Tabaeeian, Reihaneh Alsadat
;
Shafiee, Majid Mohammad
; …
- In:
International journal of retail and distribution management
51
(
2023
)
4
,
pp. 444-464
Persistent link: https://www.econbiz.de/10014281077
Saved in:
85
The acquirements of e-service quality in fashion e-storescapes : mediating effect in an S-O-R model
Türkdemir, Pınar
;
Yıldız, Erkan
;
Ateş, Mustafa Fikret
- In:
International journal of retail and distribution management
51
(
2023
)
6
,
pp. 755-772
Persistent link: https://www.econbiz.de/10014281102
Saved in:
86
The effects of dynamic prompt and background transparency of hover feedback design on the user interface of shopping websites
Chen, Chien-Hsiung
;
Zhai, Weimin
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
4
,
pp. 809-827
Persistent link: https://www.econbiz.de/10014285899
Saved in:
87
How inaccessible retail websites affect blind and low vision consumers : their perceptions and responses
Cohen, Alex H.
;
Fresneda, Jorge E.
;
Anderson, Rolph E.
- In:
Journal of service theory and practice
33
(
2023
)
3
,
pp. 329-351
Persistent link: https://www.econbiz.de/10014302334
Saved in:
88
Cosmetics makers have always sold "hope in a jar"! : understanding the cosmetics purchase intention in the Chinese mobile commerce environment
Akram, Umair
;
Ansari, Aisha Rehman
;
Ulhaq, Irfan
;
Chen, Yan
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014303227
Saved in:
89
E-commerce research models : a systematic review and identification of the determinants to success
Ogunmola, Gabriel
;
Kumar, Vikas
- In:
International journal of business information systems : …
43
(
2023
)
1
,
pp. 87-106
Persistent link: https://www.econbiz.de/10014307420
Saved in:
90
The online stickiness circumstances in electronic retailing : website quality, perceived risk, and perceived value
Monfared, Amir Reza Konjkav
;
Barootkoob, Mohammadreza
; …
- In:
International journal of electronic business : IJEB
18
(
2023
)
1
,
pp. 51-76
Persistent link: https://www.econbiz.de/10014308940
Saved in:
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