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~subject:"Customer satisfaction"
~type_genre:"Aufsatz im Buch"
~type_genre:"Aufsatzsammlung"
~type_genre:"Conference paper"
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Customer satisfaction
Website
383
E-commerce
78
Electronic Commerce
78
Internet marketing
58
Online-Marketing
58
Consumer behaviour
52
Konsumentenverhalten
52
Online retailing
52
Online-Handel
52
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47
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46
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46
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38
Germany
36
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34
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34
Beziehungsmarketing
24
Relationship marketing
24
Benutzerschnittstelle
22
User interface
22
Bewertung
21
Evaluation
21
USA
21
United States
20
Benutzerfreundlichkeit
19
Kundenzufriedenheit
19
Usability
19
Dienstleistungsqualität
17
Service quality
17
Corporate Social Responsibility
16
Corporate social responsibility
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Search engine
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14
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Aufsatz im Buch
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16
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Bui Nhat Vuong
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Pei, Yilei
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Rose, Gregory M.
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1
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Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
2
Strategic information systems ; Vol. 3
2
Achieving Business Competitiveness in a Digital Environment : Opportunities in E-commerce and Online Marketing
1
Conference proceedings trends in business communication 2016
1
Design Management konkret
1
E-Life: web-enabled convergence of commerce, work, and social life : 10th Workshop on E-Business, WEB 2011 ; Shanghai, China, December 2011 ; revised selected papers
1
E-business models, services and communications
1
E-marketing in developed and developing countries : emerging practices
1
Global information systems : the implications of culture for IS management
1
Innovative technologies for information resources management
1
International journal of quality and service sciences
1
Measuring consumer behavior in hospitality for enhanced decision making
1
Measuring organization information systems success : new technologies and practices
1
Proceedings of the IWEMB 2019 : Third International Workshop on Entrepreneurship in Electronic and Mobile Business : Vestfold, Norway, September 30-October 1, 2019
1
Quality, It and business operations : modeling and optimization
1
RFID in operations and supply chain management : research and applications
1
Strategy and superior performance of micro and small businesses in volatile economies
1
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ECONIS (ZBW)
19
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1
Exploring the influence of culture on website design in Canadian and Chinese e-commerce : a data analysis
Merbah, E. D.
- In:
Measuring consumer behavior in hospitality for enhanced …
,
(pp. 190-209)
.
2023
Persistent link: https://www.econbiz.de/10014295132
Saved in:
2
Website-centric shopping experience
Míková, Ladislava
;
Suková, Lenka
- In:
Achieving Business Competitiveness in a Digital …
,
(pp. 57-86)
.
2022
Persistent link: https://www.econbiz.de/10013343549
Saved in:
3
An integrated model for customer's e-loyalty : an evidence from online shopping in Vietnam
Bui Nhat Vuong
;
Sid Suntrayuth
- In:
Proceedings of the IWEMB 2019 : Third International …
,
(pp. 367-406)
.
2020
Persistent link: https://www.econbiz.de/10012521577
Saved in:
4
Role of EWOM, product satisfaction, and website quality on customer repurchase intention
Aakash, Aakash
;
Aggarwal, Anu Gupta
- In:
Strategy and superior performance of micro and small …
,
(pp. 144-168)
.
2019
Persistent link: https://www.econbiz.de/10012001443
Saved in:
5
EFA-FTOPSIS-based assessment of service quality : case of shopping websites
Agrawal, Vivek
;
Agrawal, Akash
;
Agrawal, Anand Mohan
- In:
Quality, It and business operations : modeling and …
,
(pp. 143-154)
.
2018
Persistent link: https://www.econbiz.de/10011757323
Saved in:
6
The impact of web design on brand perception an example : the multi-utility brand IKB
Griessner, Barbara
- In:
Conference proceedings trends in business communication 2016
,
(pp. 125-132)
.
2017
Persistent link: https://www.econbiz.de/10011620164
Saved in:
7
Quality evaluation of group-buy websites
Yu, Zhuoxi
;
Wu, Yanqing
;
Zhao, Zhiwen
- In:
Journal of electronic commerce in organizations : the …
14
(
2016
)
1
,
pp. 1-10
Persistent link: https://www.econbiz.de/10011529129
Saved in:
8
Models of customer experience for B2C e-commerce enterprises
Pei, Yilei
;
Xue, Wanxin
;
Li, Dandan
;
Su, Yong
- In:
Journal of electronic commerce in organizations : the …
14
(
2016
)
1
,
pp. 24-33
Persistent link: https://www.econbiz.de/10011529132
Saved in:
9
Nonlinear impact of online retail characteristics on customer satisfaction and loyalty
Tontini, Gerson
;
Silva, Júlio Cesar da
;
Beduschi, …
- In:
International journal of quality and service sciences
7
(
2015
)
2/3
,
pp. 152-169
Persistent link: https://www.econbiz.de/10011400401
Saved in:
10
New insights into consumer loyalty of website-services : the quadratic effect of flow
Carlson, Jamie
;
Ahrholdt, Dennis C.
;
Sridharan, Ramaswami
; …
- In:
E-marketing in developed and developing countries : …
,
(pp. 246-257)
.
2013
Persistent link: https://www.econbiz.de/10009775752
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