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~subject:"Customer satisfaction"
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Customer satisfaction
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Management information systems : mis quarterly
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The journal of strategic information systems : incorporating International Information Systems
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ECONIS (ZBW)
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Do different kinds of trust matter? : an examination of the three trusting beliefs on satisfaction and purchase behavior in the buyer-seller context
Xu, Jingjun
;
Cenfetelli, Ronald T.
;
Aquino, Karl
- In:
The journal of strategic information systems : …
25
(
2016
)
1
,
pp. 15-31
Persistent link: https://www.econbiz.de/10011497095
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2
Integrating service quality with system and information quality : an empirical test in the e-service context
Xu, Jingjun
;
Benbasat, Izak
;
Cenfetelli, Ronald T.
- In:
Management information systems : mis quarterly
37
(
2013
)
3
,
pp. 777-794
Persistent link: https://www.econbiz.de/10009787107
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