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~subject:"Data envelopment analysis"
~subject:"Dienstleistungsqualität"
~type_genre:"Aufsatz in Zeitschrift"
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Data envelopment analysis
Dienstleistungsqualität
Flughafen
1,377
Airport
1,372
Air transport
379
Luftverkehr
379
Airline
186
Fluggesellschaft
186
Theorie
171
Theory
171
USA
120
United States
120
Air passenger transport
102
Passagierluftverkehr
102
Air transport policy
90
Luftverkehrspolitik
90
Data-Envelopment-Analyse
89
Technical efficiency
84
Technische Effizienz
84
Service quality
72
Europa
70
Europe
70
Competition
69
Scheduling problem
68
Scheduling-Verfahren
68
Welt
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Linienverkehr
67
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Airport management
64
EU countries
64
EU-Staaten
64
Customer satisfaction
63
Kundenzufriedenheit
63
Airports
61
Consumer behaviour
59
Konsumentenverhalten
59
Bottleneck
58
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58
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161
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Aufsatz in Zeitschrift
Article in journal
161
Graue Literatur
15
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15
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10
Working Paper
10
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9
Aufsatz im Buch
5
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5
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3
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Aufsatzsammlung
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159
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1
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Barros, Carlos Pestana
7
Gitto, Simone
6
Mancuso, Paolo
6
Martín, Juan Carlos
6
Wanke, Peter
5
Román García, Concepción
4
Yu, Ming-miin
4
Zapata-Aguirre, Sandra
4
Curi, Claudia
3
Fragoudaki, Alexandra
3
Gomes, Carlos Francisco
3
Gutiérrez Moya, Ester
3
Lozano, Sebastián
3
Peypoch, Nicolas
3
Zhang, Baocheng
3
Adler, Nicole
2
Ali, Faizan
2
Bezerra, George C. L.
2
Bilgihan, Anil
2
Bogicevic, Vanja
2
Brida, Juan Gabriel
2
Bujisic, Milos
2
Cebeci, Halil İbrahim
2
Chang, Young-Tae
2
Chang, Yu-chun
2
Chow, Clement Kong-wing
2
Del Chiappa, Giacomo
2
Dieke, Peter U. C.
2
Fasone, Vincenzo
2
Fung, Michael Ka-yiu
2
Giokas, Dimitrios
2
Güner, Samet
2
Ha, Hun Koo
2
Han, Heesup
2
Hong, Seock-Jin
2
Law, Japhet Sebastian
2
Liebert, Vanessa
2
Liu, Dan
2
Marques, Rui Cunha
2
Nijkamp, Peter
2
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Journal of air transport management
73
Transportation research / E : an international journal
8
International journal of transport economics : IJTE
6
Omega : the international journal of management science
5
Journal of retailing and consumer services
4
Journal of travel and tourism marketing
3
Socio-economic planning sciences : the international journal of public sector decision-making
3
Tourism management : research, policies, practice
3
International journal of production economics
2
Journal of transport economics & policy : JTEP
2
Networks and spatial economics : a journal of infrastructure modeling and computation
2
Research in transportation economics
2
Technological forecasting & social change : an international journal
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
Tourism management perspectives : TMP
2
Benchmarking : an international journal ; BIJ
1
Competition and regulation in network industries : CRNI
1
Computers & operations research : and their applications to problems of world concern ; an international journal
1
Corporate social responsibility and environmental management
1
Decision
1
Economic research
1
Enlightening tourism : ET ; a pathmaking journal
1
European journal of operational research : EJOR
1
International journal of business and economics
1
International journal of business excellence
1
International journal of business performance management
1
International journal of contemporary hospitality management
1
International journal of logistics economics and globalisation
1
International journal of logistics systems and management : IJLSM
1
International journal of productivity and quality management : IJPQM
1
International journal of services and operations management : IJSOM
1
International journal of services, economics and management
1
International journal of shipping and transport logistics : IJSTL
1
Inventi impact: service sector
1
Investment management and financial innovations
1
Journal of Asia Business Studies
1
Journal of business economics : JBE
1
Journal of economic structures : JES; the official journal of the Pan-Pacific Association of Input-Output Studies (PAPAIOS)
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of hospitality marketing & management
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ECONIS (ZBW)
161
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41
The impact of delay affecting airport efficiency : sustainability perspective
Tipavinee Suwanwong
;
Apichat Sopadang
- In:
International journal of logistics systems and …
37
(
2020
)
4
,
pp. 445-464
Persistent link: https://www.econbiz.de/10012513624
Saved in:
42
Measuring the productivity of selected airports in Turkey
Uludağ, Ahmet Serhat
- In:
Transportation research / E : an international journal
141
(
2020
),
pp. 1-28
Persistent link: https://www.econbiz.de/10012299586
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43
Functional efficiency in airport terminals : a review on Overall and Stratified Service Quality
Thampan, Aromal
;
Sinha, Kapil
;
Gurjar, Bhola R.
; …
- In:
Journal of air transport management
87
(
2020
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012291811
Saved in:
44
Key drivers of passengers' overall satisfaction at klia2 terminal
Nor Azlina Mohd Isa
;
Hazelin Ghaus
;
Norlida Abdul Hamid
; …
- In:
Journal of air transport management
87
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012291826
Saved in:
45
Evaluation of the dynamic efficiency of China's airports under the country's new normal economy, based on the three-stage DEA and the Malmquist Index
Liu, Huiyue
;
Chen, Qing
- In:
International journal of transport economics : IJTE
46
(
2019
)
3
,
pp. 47-76
Persistent link: https://www.econbiz.de/10012136049
Saved in:
46
The role of airport service quality in airport and destination choice
Prentice, Catherine
;
Kadan, Mariam
- In:
Journal of retailing and consumer services
47
(
2019
),
pp. 40-48
Persistent link: https://www.econbiz.de/10011995440
Saved in:
47
Performance measurement of airports using data envelopment analysis : a review of methods and findings
Iyer, K. Chandrashekhar
;
Jain, Soumya
- In:
Journal of air transport management
81
(
2019
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012120890
Saved in:
48
Designing the airport service with fuzzy QFD based on SERVQUAL integrated with a fuzzy multi-objective decision model
Kayapınar, Sema
;
Erginel, Nihal
- In:
Total quality management & business excellence
30
(
2019
)
13
,
pp. 1429-1448
Persistent link: https://www.econbiz.de/10012199895
Saved in:
49
Social media as a resource for sentiment analysis of Airport Service Quality (ASQ)
Martin-Domingo, Luis
;
Martín, Juan Carlos
;
Mandsberg, Glen
- In:
Journal of air transport management
78
(
2019
),
pp. 106-115
Persistent link: https://www.econbiz.de/10012112677
Saved in:
50
Airport shopping : an emerging non-aviation business : triggers of traveler loyalty
Han, Heesup
;
Yu, Jongsik
;
Kim, Wansoo
- In:
Journal of travel and tourism marketing
35
(
2018
)
7
,
pp. 835-845
Persistent link: https://www.econbiz.de/10011941756
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