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~subject:"Dienstleistungsberufe"
~subject:"Service quality"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Gutachten"
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Search: subject:"Freie Berufe"
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Dienstleistungsberufe
Service quality
Freie Berufe
263
Professional services
262
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78
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78
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66
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Ho, Angus
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Totzek, Dirk
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ECONIS (ZBW)
15
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1
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10
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15
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date (oldest first)
1
Revenue management of a professional services firm with quality revelation
Talluri, Kalyan T.
;
Tsoukalas, Angelos
- In:
Operations research
71
(
2023
)
4
,
pp. 1260-1276
Persistent link: https://www.econbiz.de/10014338179
Saved in:
2
The cues that matter : screening for quality signals in the ex ante phase of buying professional services
Pemer, Frida
;
Skjølsvik, Tale
- In:
Journal of business research : JBR
98
(
2019
),
pp. 352-365
Persistent link: https://www.econbiz.de/10012007250
Saved in:
3
Retrospective: tracking the impact of communications effectiveness on client satisfaction, trust and loyalty in professional services
Patterson, Paul G.
- In:
The journal of services marketing
30
(
2016
)
5
,
pp. 485-489
Persistent link: https://www.econbiz.de/10011615520
Saved in:
4
Exploring customers' zone of tolerance for B2B professional service quality
Ho, Angus
;
Sharma, Piyush
;
Hosie, Peter J.
- In:
The journal of services marketing
29
(
2015
)
5
,
pp. 380-392
Persistent link: https://www.econbiz.de/10011387806
Saved in:
5
Measuring client-based corporate reputation in B2B professional services : scale development and validation
Walsh, Gianfranco
;
Beatty, Sharon E.
;
Holloway, Betsy Bugg
- In:
The journal of services marketing
29
(
2015
)
3
,
pp. 173-187
Persistent link: https://www.econbiz.de/10011309002
Saved in:
6
Motivating customers to adhere to expert advice in professional services : a medical service context
Seiders, Kathleen
;
Flynn, Andrea Godfrey
;
Berry, Leonard L.
- In:
Journal of service research : JSR
18
(
2015
)
1
,
pp. 39-58
Persistent link: https://www.econbiz.de/10010483440
Saved in:
7
From bipartite to tripartite devolved HRM in professional service contexts : evidence from hospitals in three countries
McDermott, Aoife
;
Fitzgerald, Louise
;
Van Gestel, Nicolette
- In:
Human resource management
54
(
2015
)
5
,
pp. 813-831
Persistent link: https://www.econbiz.de/10011386403
Saved in:
8
How customer satisfaction affects employee satisfaction and retention in a professional services context
Frey, Regina Viola
;
Bayón, Tomás
;
Totzek, Dirk
- In:
Journal of service research : JSR
16
(
2013
)
4
,
pp. 503-517
Persistent link: https://www.econbiz.de/10010203516
Saved in:
9
Risky business : high professionals and professional fields (must) deal with organizational issue
Noordegraaf, Mirko
- In:
Organization studies : an international …
32
(
2011
)
10
,
pp. 1349-1371
Persistent link: https://www.econbiz.de/10009382042
Saved in:
10
Die Zukunft der Freien Berufe zwischen Deregulierung und Neuordnung
Kämmerer, Jörn Axel
-
2010
-
[Einzelausg.]
Persistent link: https://www.econbiz.de/10010457335
Saved in:
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