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~subject:"Dienstleistungsqualität"
~subject:"Hochschule"
~subject:"Quality"
~type_genre:"Conference paper"
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Search: subject_exact:"Baldrige criteria"
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Dienstleistungsqualität
Hochschule
Quality
Quality management
174
Qualitätsmanagement
174
Service quality
36
Standardization
22
Product quality
21
Produktqualität
21
Standardisierung
21
Business process management
15
Prozessmanagement
15
Customer satisfaction
14
Firm performance
14
Kundenzufriedenheit
14
Unternehmenserfolg
14
Gesundheitsversorgung
12
Health care
12
Higher education institution
12
Corporate culture
11
Organisatorischer Wandel
11
Organizational change
11
Unternehmenskultur
11
ISO 9001
10
quality management
10
Gesundheitswesen
9
Health care system
9
Hospital
9
Krankenhaus
9
Lean Production
8
Lean production
8
Nachhaltige Entwicklung
8
Sustainable development
8
USA
8
United States
8
Employee suggestion system
7
Erfolgsfaktor
7
Financial audit
7
Lean Management
7
Lean management
7
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Undetermined
31
Free
4
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Article
46
Book / Working Paper
2
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Conference paper
Article in journal
1,963
Aufsatz in Zeitschrift
1,963
Aufsatz im Buch
192
Book section
192
Graue Literatur
153
Non-commercial literature
153
Hochschulschrift
121
Thesis
104
Arbeitspapier
67
Working Paper
67
Collection of articles of several authors
64
Sammelwerk
64
Konferenzschrift
51
Konferenzbeitrag
48
Conference proceedings
39
Case study
34
Fallstudie
34
Bibliografie enthalten
31
Bibliography included
31
Amtsdruckschrift
29
Government document
29
Aufsatzsammlung
24
Lehrbuch
9
Handbook
8
Handbuch
8
Textbook
8
Mehrbändiges Werk
4
Multi-volume publication
4
Advisory report
3
Forschungsbericht
3
Gutachten
3
Nachschlagewerk
3
Reference book
3
Bibliografie
2
Fallstudiensammlung
2
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English
47
German
1
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Anttila, Juhani
2
He, Zhen
2
Jussila, Kari
2
Rönnbäck, Åsa
2
AlShareef, Mohammed Abdullah
1
Alič, Milena
1
Amorim, Marlene
1
Andor, György
1
Arif, Seema
1
Awasthi, Anjali
1
Bedard, Renée
1
Boaz, Annette
1
Bäckström, Ingela
1
Calleros, Odette Lobato
1
Camgöz-Akdağ, Hatice
1
Casadesús, Martí
1
Chanlat, Alain
1
Collas, Thomas
1
Cronemyr, Peter
1
Dahari, Zainurin
1
Deng, Yujia
1
Dias, Graciete
1
Douglas, Jacqueline
1
Duarte, Rogério
1
El Hallaoui, Issmail
1
El-Tawansi, Muhammad Abdullah Yassin
1
Elsheikh, Ahmed Mohamed
1
Enquist, Bo
1
Ergin, K. Nazlı
1
Erlina, Rr.
1
Ferretti, Marco
1
Fielden, Jonathan
1
Fotiadis, Anestis K.
1
Frisch, Dominik
1
Gager, Melanie
1
Gonçalves, Helena
1
Gowen, Charles, III.
1
Hayati, K.
1
He, Shuguang
1
Huang, Dali
1
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
10
International journal of quality and service sciences
8
Business process management journal
6
The TQM journal : the international review of organizational improvement
5
International journal of quality & reliability management
2
Advances in applied economic research : proceedings of the 2016 International Conference on Applied Economics (ICOAE)
1
Die Organisation von Hochschulen in Theorie und Praxis : Forschungen zur Reform des Wissenschaftsbetriebes
1
Driving Quality Management and Sustainability in VUCA Environments : 4th International Conference on Quality Innovation and Sustainability (ICQIS), Setubal, Portugal, May 22-23, 2023
1
INFOR : information systems and operational research
1
Information technology and management
1
International journal of economics and financial issues : IJEFI
1
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
1
Journal of health organization and management
1
Mathematics in business management : [International Conference on Mathematics in Engineering and Business Management during 9 - 10 March 2012, Chennai, India]
1
Proceedings of the 2017 Euro-Asia Conference on Environment and CSR: Tourism, Society and Education Session ; Part 2
1
Research in the decision sciences for global business : best papers from the 2013 annual conference
1
South Asian journal of management : SAJM
1
Technology and creativity : production, mediation and evaluation in the digital age
1
The future opportunities and challenges of business in digital era 4.0 : proceedings of the 2nd International Conference on Economics, Business and Entrepreneurship (ICEBE 2019), Bandar Lampung, Indonesia, 1 November, 2019
1
The journal of consumer marketing
1
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ECONIS (ZBW)
48
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1
Total quality service in digital era
Schiavone, Francesco
;
Pietronudo, Maria Cristina
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
5
,
pp. 1170-1193
Persistent link: https://www.econbiz.de/10014321605
Saved in:
2
A new model for Quality 4.0
Humphries, Jacqueline
;
Ryan, Alan
;
Ven, Pepijn van de
- In:
Driving Quality Management and Sustainability in VUCA …
,
(pp. 185-198)
.
2024
Persistent link: https://www.econbiz.de/10014549492
Saved in:
3
Developing Internet of Things-related ISO 10001 Hand Hygiene Privacy Codes in healthcare
Ortiz, María Belén
;
Karapetrovic, Stanislav
- In:
The TQM journal : the international review of …
35
(
2023
)
5
,
pp. 1194-1210
Persistent link: https://www.econbiz.de/10014321611
Saved in:
4
Quality of experience in relation to personal informatics tools : the analysis and modelling of quality of experience for IoT
Shin, Dong-Hee
-
2017
The exponential growth of services via personal informatics (PI) is making it increasingly important to cater to the quality expectations of end users. Quality of experience (QoE) becomes the guiding paradigm for managing quality provisioning and application design in PI. This study examines the...
Persistent link: https://www.econbiz.de/10011750441
Saved in:
5
Evaluation and producers' attention to ratings in the chocolate confectionery markets
Collas, Thomas
- In:
Technology and creativity : production, mediation and …
,
(pp. 117-145)
.
2020
Persistent link: https://www.econbiz.de/10012109089
Saved in:
6
The influence of integrated quality management on employee performance and creativity in higher education ISO certified SMM 9001: 2015
Ningtyas, F. T. A.
;
Erlina, Rr.
;
Hayati, K.
- In:
The future opportunities and challenges of business in …
,
(pp. 227-230)
.
2020
Persistent link: https://www.econbiz.de/10012311286
Saved in:
7
Examining the relationships between quality assurance, training need and choice of study destination : a study of Nigerian students in UUM
Usman, Abbo
;
Romle, Abd. Rahim
;
Qader, Mohammed Mustafa
- In:
International journal of economics and financial issues …
5
(
2015
)
1
,
pp. 1-6
Persistent link: https://www.econbiz.de/10011660594
Saved in:
8
Erfolgsfaktoren bei hochschulweiten Veränderungsprozessen am Beispiel der Systemakkreditierung
Wendt, Claudia
;
Frisch, Dominik
- In:
Die Organisation von Hochschulen in Theorie und Praxis …
,
(pp. 83-98)
.
2019
Persistent link: https://www.econbiz.de/10012134094
Saved in:
9
On the service quality management in the hotel industry from the perspective of all-for-one tourism
Wang, Jing
-
2018
Persistent link: https://www.econbiz.de/10011809645
Saved in:
10
Universities and smart cities : the challenges to high quality
Anttila, Juhani
;
Jussila, Kari
- In:
Total quality management & business excellence : an …
29
(
2018
)
9
,
pp. 1058-1073
Persistent link: https://www.econbiz.de/10011918844
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