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~subject:"Dienstleistungsqualität"
~subject:"Management"
~subject:"Marketing"
~subject:"Personalization"
~type_genre:"Fallstudiensammlung"
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Dienstleistungsqualität
Management
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Beziehungsmarketing
15
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15
Deutschland
7
Germany
6
Erfolgsfaktor
3
Kundenmanagement
3
Strategic management
3
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3
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3
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2
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2
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2
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2
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2
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2
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2
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2
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2
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2
Supplier relationship management
2
Theorie
2
Theory
2
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2
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1
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1
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1
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1
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1
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1
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8
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Fallstudiensammlung
Article in journal
3,736
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3,736
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304
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304
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245
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200
Graue Literatur
152
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152
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132
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132
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97
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72
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72
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69
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69
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61
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61
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53
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50
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44
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43
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40
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40
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31
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29
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29
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18
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10
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6
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5
Sammlung
5
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4
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Neumann, Andreas W.
2
Ahlert, Martin
1
Baron, Steve
1
Bremecker, Michael
1
Bruhn, Manfred
1
Froböse, Michael
1
Harris, Kim
1
Hilton, Toni
1
Kaapke, Andreas
1
Klassen, Robert D.
1
Klassen, Robert David
1
Meffert, Heribert
1
Menor, Larry J.
1
Reinecke, Sven
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Stadelmann, Martin
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1
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ECONIS (ZBW)
8
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1
Services marketing : text and cases
Baron, Steve
;
Harris, Kim
;
Hilton, Toni
-
2009
-
3. ed.
Persistent link: https://www.econbiz.de/10003754631
Saved in:
2
Recommender systems for information providers : designing customer centric paths to information
Neumann, Andreas W.
-
2009
-
1. ed.
Persistent link: https://www.econbiz.de/10003767814
Saved in:
3
Recommender Systems for Information Providers : Designing Customer Centric Paths to Information
Neumann, Andreas W.
(
contributor
)
-
2009
Persistent link: https://www.econbiz.de/10013521121
Saved in:
4
Cases in operations management : building customer value through world-class operations
Klassen, Robert D.
;
Menor, Larry J.
-
2006
Persistent link: https://www.econbiz.de/10002617222
Saved in:
5
Customer Relationship Management : 12 CRM-Best Practice-Fallstudien zu Prozessen, Organisation, Mitarbeiterführung und Technologie
Stadelmann, Martin
(
contributor
);
Wolter, Sven
(
contributor
)
-
2003
Persistent link: https://www.econbiz.de/10001774779
Saved in:
6
Exzellenz im Dienstleistungsmarketing : Fallstudien zur Kundenorientierung
Bruhn, Manfred
(
ed.
);
Meffert, Heribert
(
ed.
); …
-
2002
-
1. Auflage
Persistent link: https://www.econbiz.de/10014012698
Saved in:
7
Fabrik der Zukunft : sechs innovative Konzepte aus der Praxis
2001
Persistent link: https://www.econbiz.de/10001571849
Saved in:
8
Fallstudien zum Handelsmanagement
Kaapke, Andreas
(
ed.
);
Froböse, Michael
(
ed.
)
-
1999
Persistent link: https://www.econbiz.de/10001377655
Saved in:
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