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~subject:"Dienstleistungsqualität"
~subject:"Prozessmanagement"
~subject:"Quality"
~type_genre:"Conference paper"
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Search: subject_exact:"Baldrige criteria"
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Dienstleistungsqualität
Prozessmanagement
Quality
Quality management
174
Qualitätsmanagement
174
Service quality
36
Standardization
22
Product quality
21
Produktqualität
21
Standardisierung
21
Business process management
15
Customer satisfaction
14
Firm performance
14
Kundenzufriedenheit
14
Unternehmenserfolg
14
Gesundheitsversorgung
12
Health care
12
Higher education institution
12
Hochschule
12
Corporate culture
11
Organisatorischer Wandel
11
Organizational change
11
Unternehmenskultur
11
ISO 9001
10
quality management
10
Gesundheitswesen
9
Health care system
9
Hospital
9
Krankenhaus
9
Lean Production
8
Lean production
8
Nachhaltige Entwicklung
8
Sustainable development
8
USA
8
United States
8
Employee suggestion system
7
Erfolgsfaktor
7
Financial audit
7
Lean Management
7
Lean management
7
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Undetermined
36
Free
3
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Article
51
Book / Working Paper
2
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Conference paper
Article in journal
2,425
Aufsatz in Zeitschrift
2,425
Aufsatz im Buch
259
Book section
259
Hochschulschrift
167
Thesis
139
Graue Literatur
135
Non-commercial literature
135
Arbeitspapier
65
Working Paper
65
Case study
61
Fallstudie
61
Collection of articles of several authors
57
Sammelwerk
57
Konferenzbeitrag
53
Bibliografie enthalten
36
Bibliography included
36
Konferenzschrift
29
Aufsatzsammlung
28
Lehrbuch
24
Textbook
23
Amtsdruckschrift
19
Conference proceedings
19
Government document
19
Handbook
16
Handbuch
16
Ratgeber
15
Guidebook
12
Glossar enthalten
5
Glossary included
5
Bibliografie
4
Mehrbändiges Werk
3
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3
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3
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3
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2
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2
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English
51
German
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He, Zhen
3
Camgöz-Akdağ, Hatice
2
Rönnbäck, Åsa
2
Zhang, Min
2
Al Hasan, Rima
1
AlShareef, Mohammed Abdullah
1
Alič, Milena
1
Amorim, Marlene
1
Andersson, Roy
1
Anttila, Juhani
1
Awasthi, Anjali
1
Bedard, Renée
1
Boaz, Annette
1
Bäckström, Ingela
1
Calleros, Odette Lobato
1
Campbell-Allen, Nicola Marie
1
Campilho, R. D. S.
1
Casadesús, Martí
1
Chanlat, Alain
1
Claxton, Karen
1
Collas, Thomas
1
Cronemyr, Peter
1
Dahari, Zainurin
1
Deng, Yujia
1
Douglas, Jacqueline
1
Eckhardt, Kyle
1
El Hallaoui, Issmail
1
El-Tawansi, Muhammad Abdullah Yassin
1
Elsheikh, Ahmed Mohamed
1
Enquist, Bo
1
Ergin, K. Nazlı
1
Ferretti, Marco
1
Fielden, Jonathan
1
Fotiadis, Anestis K.
1
Found, Pauline
1
Frisch, Dominik
1
Gaamangwe, Tidimogo
1
Gachie, Thomas
1
Gager, Melanie
1
Gowen, Charles, III.
1
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
13
International journal of quality and service sciences
7
The TQM journal : the international review of organizational improvement
7
Business process management journal
6
Driving Quality Management and Sustainability in VUCA Environments : 4th International Conference on Quality Innovation and Sustainability (ICQIS), Setubal, Portugal, May 22-23, 2023
2
International journal of quality & reliability management
2
Advances in applied economic research : proceedings of the 2016 International Conference on Applied Economics (ICOAE)
1
Die Organisation von Hochschulen in Theorie und Praxis : Forschungen zur Reform des Wissenschaftsbetriebes
1
INFOR : information systems and operational research
1
Information technology and management
1
International journal of operations & production management
1
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
1
Journal of health organization and management
1
Mathematics in business management : [International Conference on Mathematics in Engineering and Business Management during 9 - 10 March 2012, Chennai, India]
1
Proceedings of the 2017 Euro-Asia Conference on Environment and CSR: Tourism, Society and Education Session ; Part 2
1
Research in the decision sciences for global business : best papers from the 2013 annual conference
1
South Asian journal of management : SAJM
1
Technology and creativity : production, mediation and evaluation in the digital age
1
The journal of consumer marketing
1
Trends zur Handhabung von Komplexität im Qualitätsingenieurwesen
1
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ECONIS (ZBW)
53
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1
Total quality service in digital era
Schiavone, Francesco
;
Pietronudo, Maria Cristina
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
5
,
pp. 1170-1193
Persistent link: https://www.econbiz.de/10014321605
Saved in:
2
Improvement of the manufacturing process of active pharmaceutical ingredients
Soares, A. C. P.
;
Campilho, R. D. S.
- In:
Driving Quality Management and Sustainability in VUCA …
,
(pp. 15-28)
.
2024
Persistent link: https://www.econbiz.de/10014549146
Saved in:
3
A new model for Quality 4.0
Humphries, Jacqueline
;
Ryan, Alan
;
Ven, Pepijn van de
- In:
Driving Quality Management and Sustainability in VUCA …
,
(pp. 185-198)
.
2024
Persistent link: https://www.econbiz.de/10014549492
Saved in:
4
Developing Internet of Things-related ISO 10001 Hand Hygiene Privacy Codes in healthcare
Ortiz, María Belén
;
Karapetrovic, Stanislav
- In:
The TQM journal : the international review of …
35
(
2023
)
5
,
pp. 1194-1210
Persistent link: https://www.econbiz.de/10014321611
Saved in:
5
How managers' cognitive frames affect the use of process improvement approaches in new product development
Al Hasan, Rima
;
Micheli, Pietro
- In:
International journal of operations & production management
42
(
2022
)
8
,
pp. 1229-1271
Persistent link: https://www.econbiz.de/10013357313
Saved in:
6
Quality of experience in relation to personal informatics tools : the analysis and modelling of quality of experience for IoT
Shin, Dong-Hee
-
2017
The exponential growth of services via personal informatics (PI) is making it increasingly important to cater to the quality expectations of end users. Quality of experience (QoE) becomes the guiding paradigm for managing quality provisioning and application design in PI. This study examines the...
Persistent link: https://www.econbiz.de/10011750441
Saved in:
7
Evaluation and producers' attention to ratings in the chocolate confectionery markets
Collas, Thomas
- In:
Technology and creativity : production, mediation and …
,
(pp. 117-145)
.
2020
Persistent link: https://www.econbiz.de/10012109089
Saved in:
8
Erfolgsfaktoren bei hochschulweiten Veränderungsprozessen am Beispiel der Systemakkreditierung
Wendt, Claudia
;
Frisch, Dominik
- In:
Die Organisation von Hochschulen in Theorie und Praxis …
,
(pp. 83-98)
.
2019
Persistent link: https://www.econbiz.de/10012134094
Saved in:
9
On the service quality management in the hotel industry from the perspective of all-for-one tourism
Wang, Jing
-
2018
Persistent link: https://www.econbiz.de/10011809645
Saved in:
10
Towards a theory of operational excellence
Found, Pauline
;
Lahy, Andrew
;
Williams, Sharon J.
;
Hu, Qing
- In:
Total quality management & business excellence : an …
29
(
2018
)
9
,
pp. 1012-1024
Persistent link: https://www.econbiz.de/10011918795
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