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~subject:"Dienstleistungsqualität"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Konferenzschrift"
~type_genre:"Thesis"
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Search: subject:"Measurement"
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Dienstleistungsqualität
Performance measurement
9,126
Performance-Messung
9,078
Measurement
8,798
Messung
8,776
Theory
3,604
Theorie
3,601
Unternehmenserfolg
1,919
Firm performance
1,914
USA
1,590
United States
1,586
Portfolio selection
1,144
Portfolio-Management
1,144
Armut
1,126
Poverty
1,125
Statistical error
1,068
Statistischer Fehler
1,068
Consumer behaviour
989
Konsumentenverhalten
987
Conjoint analysis
972
Conjoint-Analyse
972
Risiko
965
Risk
962
Lieferkette
953
Supply chain
953
Deutschland
887
Performance management
870
Germany
866
Performance-Management
861
Einkommensverteilung
832
Income distribution
830
Estimation
825
Schätzung
825
Welt
810
World
810
Risikomaß
799
Risk measure
798
Data envelopment analysis
764
Data-Envelopment-Analyse
763
Service quality
755
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325
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39
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717
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37
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Aufsatz in Zeitschrift
Konferenzschrift
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Article in journal
719
Aufsatz im Buch
71
Book section
71
Graue Literatur
51
Non-commercial literature
51
Working Paper
43
Arbeitspapier
42
Hochschulschrift
36
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Conference paper
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Konferenzbeitrag
9
Collection of articles of several authors
8
Sammelwerk
8
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6
Bibliography included
6
Aufsatzsammlung
4
Conference proceedings
3
Reprint
2
Amtsdruckschrift
1
Collection of articles written by one author
1
Forschungsbericht
1
Government document
1
Guidebook
1
Mikroform
1
Ratgeber
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1
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1
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1
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English
714
German
41
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Shahin, Arash
9
Ukko, Juhani
6
Bruhn, Manfred
5
Park, Sang-June
4
Pekkola, Sanna
4
Asif, Muhammad
3
Carlson, Jamie
3
Cheng, Ching-Chan
3
Dabestani, Reza
3
Dahlgaard, Jens Jörn
3
Ladhari, Riadh
3
Lyu, Yijing
3
Prybutok, Victor R.
3
Saunila, Minna
3
Shirouyehzad, Hadi
3
Tsoukatos, Evangelos
3
Witell, Lars
3
Ye, Yijiao
3
Yi, Youjae
3
Zhang, Min
3
Zhou, Xing
3
Adhikari, Arnab
2
Ahmed, Zahir
2
Akter, Shahriar
2
AlNajem, Mohamad N.
2
Altuntas, Serkan
2
Aryee, Samuel
2
Audrezet, Alice
2
Awan, Muhammad Usman
2
Bachrach, Daniel G.
2
Bastl, Marko
2
Blut, Markus
2
Brandon-Jones, Alistair
2
Brush, Gregory J.
2
Burgess, James Francis
2
Carrión, Gabriel Cepeda
2
Chadha, Suresh Kumar
2
Chang, Tsang-Chuan
2
Chang, Ya-Yuan
2
Chen, Kuen-Suan
2
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Herbsttagung Qualität Messen - Qualität Managen, Leistungsparameter in der Hochschulentwicklung <2004, Köln>
1
Hochschulrektorenkonferenz
1
Universität Potsdam
1
W. Bertelsmann Verlag
1
Published in...
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
31
The service industries journal
25
International journal of hospitality management
16
International journal of productivity and quality management : IJPQM
16
International journal of services and operations management
16
Journal of business research : JBR
14
International journal of quality & reliability management
13
Total quality management & business excellence
13
International journal of contemporary hospitality management
12
Tourism management : research, policies, practice
12
Journal of retailing and consumer services
11
The TQM journal : the international review of organizational improvement
10
International journal of quality and service sciences
9
Quality management journal : QMJ
9
The journal of services marketing
9
Benchmarking : an international journal ; BIJ
8
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
7
Journal of air transport management
7
Journal of hospitality marketing & management
7
International journal of services, economics and management
6
Journal of service management
6
Journal of travel and tourism marketing
6
Economics of education review
5
Health care management review : HCM review
5
International journal of production economics
5
Managing service quality : MSQ ; an international journal
5
Auditing : a journal of practice & theory
4
Health marketing quarterly
4
International journal of business excellence
4
International journal of business information systems : IJBIS
4
International journal of pharmaceutical and healthcare marketing : IJPHM
4
International journal of production research
4
International journal of services and standards
4
International journal of services technology and management
4
Journal of hospitality and tourism insights
4
Journal of retailing
4
Managerial auditing journal
4
Metamorphosis : a journal of management research
4
Public management review
4
Service business
4
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ECONIS (ZBW)
754
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754
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1
Cross-country data on skills and the quality of schooling : a selective survey
Fuente, Ángel de la
;
Doménech, Rafael
- In:
Journal of economic surveys
38
(
2024
)
1
,
pp. 3-26
Persistent link: https://www.econbiz.de/10014474342
Saved in:
2
Tangible rewards for more than just productivity : examining Canadian public accounting firms' rewards programs
Fiolleau, Krista
;
MacTavish, Carolyn
;
Obendorf, Giselle
- In:
Accounting perspectives : a journal of The Canadian …
22
(
2023
)
3
,
pp. 315-340
Persistent link: https://www.econbiz.de/10014457643
Saved in:
3
E-service quality : development and validation of the scale
Kaur, Baljit
;
Kaur, Jasveen
;
Pandey, Shivendra Kumar
; …
- In:
Global business review
24
(
2023
)
5
,
pp. 953-971
Persistent link: https://www.econbiz.de/10014432468
Saved in:
4
Measuring service quality with text analytics : considering both importance and performance of consumer opinions on social and non-social online platforms
Lu, Lin
;
Xu, Pei
;
Wang, Yen-Yao
;
Wang, Yu
- In:
Journal of business research : JBR
169
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014468560
Saved in:
5
Applicability of healthcare service quality models and dimensions : future research directions
Javed Ali
;
Ahmad Jusoh
;
Norhalimah Idris
;
Khalil Md Nor
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
6
,
pp. 1378-1393
Persistent link: https://www.econbiz.de/10014326382
Saved in:
6
Literature review of service quality concepts, models and scales
Prabhu, Sandeep
- In:
International journal of business and globalisation : IJBG
33
(
2023
)
1/2
,
pp. 76-93
Persistent link: https://www.econbiz.de/10014232688
Saved in:
7
Constructing a roadmap to measure the quality of business assessments aimed at curriculum management
Silva, Thanuci
;
Santos, Regiane dos
;
Mallet, Débora
- In:
Journal of education for business
98
(
2023
)
1
,
pp. 34-42
Persistent link: https://www.econbiz.de/10013550010
Saved in:
8
ACCOUNTQUAL : a scale for measuring accounting service quality
Azzari, Vitor
;
Mainardes, Emerson Wagner
;
Beiruth, Aziz …
- In:
Journal of accounting & organizational change : JAOC
20
(
2024
)
1
,
pp. 130-152
Persistent link: https://www.econbiz.de/10014496864
Saved in:
9
On the correlation between outcome indicators and the structure and process indicators used to proxy them in public health care reporting
Salampessy, Benjamin H.
;
Portrait, France R. M.
; …
- In:
The European journal of health economics
22
(
2021
)
8
,
pp. 1239-1251
Persistent link: https://www.econbiz.de/10012665568
Saved in:
10
Creating and validating an information quality scale for e-commerce platforms
Liu, Chung-Tzer
;
Guo, Yi Maggie
;
Hsu, Jo-Li
- In:
Journal of electronic commerce in organizations : JECO
21
(
2023
)
1
,
pp. 1-28
Persistent link: https://www.econbiz.de/10014441012
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