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~subject:"Dienstleistungsqualität"
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Search: person:"Paşamehmetoğlu, Ayşın"
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Dienstleistungsqualität
Error management
6
Service quality
6
Service recovery performance
6
Beschwerdemanagement
4
Complaint management
4
Customer satisfaction
4
Kundenzufriedenheit
4
Arbeitsverhalten
3
Arbeitszufriedenheit
3
Job satisfaction
3
Work behaviour
3
Arbeitspsychologie
2
Betriebsklima
2
Corporate culture
2
Coworker support
2
Creativity
2
Emotion
2
Helping behaviours
2
Hospital
2
Krankenhaus
2
Kreativität
2
Mindfulness
2
Organizational behaviour
2
Organizational psychology
2
Supervisor support
2
Unternehmenskultur
2
Verhalten in Organisationen
2
Work climate
2
Anxiety
1
Arbeitsleistung
1
Arbeitsmobilität
1
Brand management
1
Dienstleistungssektor
1
Employee retention
1
Error tolerance
1
Führungskräfte
1
Gratitude
1
Job performance
1
Labour mobility
1
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Undetermined
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English
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Guchait, Priyanko
6
Do The Khoa
3
Paşamehmetoğlu, Ayşın
3
Wang, Xingyu
3
Gip, Huy
2
Pasamehmetoglu, Aysin
2
Wen, Xueqi
2
Dawson, Mary
1
Fernando Garcia, R. L.
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Paşamehmetoğlu, Aysin
1
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International journal of hospitality management
4
International journal of contemporary hospitality management
1
The service industries journal
1
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ECONIS (ZBW)
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1
How organizational dehumanization impacts hospitality employees service recovery performance and sabotage behaviors : the role of psychological well-being and tenure
Gip, Huy
;
Guchait, Priyanko
;
Paşamehmetoğlu, Aysin
; …
- In:
International journal of contemporary hospitality management
35
(
2023
)
1
,
pp. 64-91
Persistent link: https://www.econbiz.de/10013546019
Saved in:
2
Employee mindfulness and creativity : when emotions and national culture matter
Gip, Huy
;
Do The Khoa
;
Guchait, Priyanko
;
Fernando …
- In:
The service industries journal
42
(
2022
)
5/6
,
pp. 383-411
Persistent link: https://www.econbiz.de/10013167433
Saved in:
3
Hospitality employees' affective experience of shame, self-efficacy beliefs and job behaviors : the alleviating role of error tolerance
Wang, Xingyu
;
Guchait, Priyanko
;
Do The Khoa
; …
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013185213
Saved in:
4
Hospitality employee's mindfulness and its impact on creativity and customer satisfaction : the moderating role of organizational error tolerance
Wang, Xingyu
;
Wen, Xueqi
;
Paşamehmetoğlu, Ayşın
; …
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012495026
Saved in:
5
Anxiety and gratitude toward the organization : relationships with error management culture and service recovery performance
Wang, Xingyu
;
Guchait, Priyanko
;
Pasamehmetoglu, Aysin
- In:
International journal of hospitality management
89
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012293788
Saved in:
6
Perceived supervisor and co-worker support for error management : impact on perceived psychological safety and service recovery performance
Guchait, Priyanko
;
Paşamehmetoğlu, Ayşın
;
Dawson, Mary
- In:
International journal of hospitality management
41
(
2014
),
pp. 28-37
Persistent link: https://www.econbiz.de/10010403128
Saved in:
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