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~subject:"Dienstleistungsqualität"
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Search: subject:"Value in Use"
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Dienstleistungsqualität
Value-in-use
34
Betriebliche Wertschöpfung
32
Value creation
32
Beziehungsmarketing
28
Customer value
28
Relationship marketing
28
Kundenwert
27
value-in-use
21
Service-dominant logic
20
Service-Dominant Logic
19
Consumer behaviour
18
Konsumentenverhalten
18
Value in use
17
Customer integration
15
Kundenintegration
15
Lieferantenmanagement
15
Supplier relationship management
15
Service quality
12
value in use
12
Customer satisfaction
10
Kundenzufriedenheit
9
Marketing theory
8
Marketingtheorie
8
Bundling strategy
7
Leistungsbündel
7
Value co-creation
7
value co-creation
7
B-to-B-Marketing
6
Brand management
6
Business-to-business marketing
6
Markenführung
6
Servitization
6
service-dominant logic
6
Brand image
5
Innovation
5
Markenimage
5
Value in Use
5
Customer success management
4
Dienstleistungssektor
4
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Undetermined
6
Free
2
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Article
12
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Article in journal
12
Aufsatz in Zeitschrift
12
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English
12
Author
All
Bebber, Suélen
1
Bloemer, Johanna M.
1
Caldwell, Nigel
1
Coates, Hamish
1
Daunt, Kate L.
1
De Rosis, Sabina
1
Dollinger, Mollie
1
Fachinelli, Ana Cristina
1
Gilmore, Kendall Jamieson
1
Gligor, David M.
1
Hardyman, Wendy
1
Hartwig, Kea Larissa
1
Howard, Mickey
1
Irwan Adi Ekaputra
1
Jacob, Frank
1
Japutra, Arnold
1
Kitchener, Martin
1
Libardi, Bianca
1
Lodge, Jason M.
1
Lähteenmaki, Ilkka
1
Maloni, Michael J.
1
Matte, Juliana
1
Maull, Roger
1
Michayluk, David
1
Molinillo, Sebastian
1
Ng, Irene
1
Nuti, Sabina
1
Nätti, Satu
1
Plewa, Carolin
1
Riel, Allard C. R. van
1
Silva, Marcelo Benetti Corrêa da
1
Smith, Laura
1
Streukens, Sandra
1
Sweeney, Jillian C.
1
Utami, Ami Fitri
1
Zou, Yi
1
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International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
2
Benchmarking : an international journal
1
Journal of business logistics
1
Journal of business research : JBR
1
Journal of marketing for higher education
1
Journal of retailing and consumer services
1
Journal of service theory and practice : JSTP
1
Marketing : ZFP ; journal of research and management
1
Public management review
1
The TQM journal : the international review of organizational improvement
1
The international journal of bank marketing : IJBM
1
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ECONIS (ZBW)
12
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1
Reverse compassion :
value-in-use
and value-in-context of healthcare services during crisis
De Rosis, Sabina
;
Gilmore, Kendall Jamieson
;
Nuti, Sabina
- In:
The TQM journal : the international review of …
35
(
2023
)
9
,
pp. 332-351
Persistent link: https://www.econbiz.de/10014460350
Saved in:
2
Satisfaction and
value-in-use
perceived by university students from the influence of the built environment, price fairness and teaching care
Silva, Marcelo Benetti Corrêa da
;
Matte, Juliana
; …
- In:
Benchmarking : an international journal
29
(
2022
)
2
,
pp. 365-381
Persistent link: https://www.econbiz.de/10013040703
Saved in:
3
Wanted! : investigating how elements from the personal usage context affect Gen Z consumers'
value-in-use
experience and engagement with mobile service
Zou, Yi
;
Riel, Allard C. R. van
;
Streukens, Sandra
; …
- In:
Journal of business research : JBR
160
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014299325
Saved in:
4
More is not always better : the impact of value co-creation fit on B2B and B2C customer satisfaction
Gligor, David M.
;
Maloni, Michael J.
- In:
Journal of business logistics
43
(
2022
)
2
,
pp. 209-237
Persistent link: https://www.econbiz.de/10013347430
Saved in:
5
Influence of customer application experience and
value
in
use
on loyalty toward retailers
Japutra, Arnold
;
Utami, Ami Fitri
;
Molinillo, Sebastian
; …
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012434226
Saved in:
6
What matters to me! : user conceptions of value in specialist cancer care
Hardyman, Wendy
;
Kitchener, Martin
;
Daunt, Kate L.
- In:
Public management review
21
(
2019
)
11
,
pp. 1687-1706
Persistent link: https://www.econbiz.de/10012178889
Saved in:
7
How individuals assess
value-in-use
: theoretical discussion and empirical investigation
Hartwig, Kea Larissa
;
Jacob, Frank
- In:
Marketing : ZFP ; journal of research and management
40
(
2018
)
3
,
pp. 43-59
Persistent link: https://www.econbiz.de/10011913389
Saved in:
8
Co-creation in higher education : towards a conceptual model
Dollinger, Mollie
;
Lodge, Jason M.
;
Coates, Hamish
- In:
Journal of marketing for higher education
28
(
2018
)
2
,
pp. 210-231
Persistent link: https://www.econbiz.de/10011944577
Saved in:
9
Determining value in a complex service setting
Plewa, Carolin
;
Sweeney, Jillian C.
;
Michayluk, David
- In:
Journal of service theory and practice : JSTP
25
(
2015
)
5
,
pp. 568-591
Persistent link: https://www.econbiz.de/10011417693
Saved in:
10
Contracting for complex performance in markets of few buyers and sellers : the case of military procurement
Caldwell, Nigel
;
Howard, Mickey
- In:
International journal of operations & production …
34
(
2014
)
2
,
pp. 270-294
Persistent link: https://www.econbiz.de/10010249711
Saved in:
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