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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Consumer behaviour
21
Konsumentenverhalten
21
Willingness to pay
21
Zahlungsbereitschaftsanalyse
21
Willingness to pay more
11
Customer satisfaction
9
Kundenzufriedenheit
9
Beziehungsmarketing
8
Relationship marketing
8
willingness to pay more
8
Gastronomie
6
Restaurant industry
6
Viral marketing
6
Virales Marketing
6
Brand image
5
Markenimage
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Service quality
4
Brand management
3
Environmental consciousness
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Ethiopia
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Markenführung
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Online retailing
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Online-Handel
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Schweden
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Umweltbewusstsein
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Äthiopien
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Airline
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Brand
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Brand experience
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Brand loyalty
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Customer engagement
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Customer value
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Designation of origin
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E-commerce
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Einzelhandel
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Electronic Commerce
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Fluggesellschaft
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Herkunftsbezeichnung
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Ahammad, Mohammad F.
1
Cheng, Cheng-Feng
1
Chuah, Stephanie Hui-wen
1
Eugene Cheng-xi Aw
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Lin, Ingrid Y.
1
Natarajan, Thamaraiselvan
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International journal of quality and service sciences
1
Journal of hospitality marketing & management
1
Technological forecasting & social change : an international journal
1
The journal of services marketing
1
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ECONIS (ZBW)
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Does integrated store service quality turn omnichannel shoppers into price-insensitive, cross-category purchasers, and loyal webroomers? Moderating role of perceived relationship i...
Natarajan, Thamaraiselvan
;
Raghavan, Deepak Ramanan Veera
- In:
International journal of quality and service sciences
15
(
2023
)
3/4
,
pp. 273-290
Persistent link: https://www.econbiz.de/10014432485
Saved in:
2
A silver lining in the COVID-19 cloud : examining customers' value perceptions, willingness to use and pay more for robotic restaurants
Chuah, Stephanie Hui-wen
;
Eugene Cheng-xi Aw
;
Cheng, …
- In:
Journal of hospitality marketing & management
31
(
2022
)
1
,
pp. 49-76
Persistent link: https://www.econbiz.de/10012821047
Saved in:
3
Antecedents and consequences of online customer satisfaction : a holistic process perspective
Pham, Thi Song Hanh
;
Ahammad, Mohammad F.
- In:
Technological forecasting & social change : an …
124
(
2017
),
pp. 332-342
Persistent link: https://www.econbiz.de/10011899423
Saved in:
4
Effects of visual servicescape aesthetics comprehension and appreciation on consumer experience
Lin, Ingrid Y.
- In:
The journal of services marketing
30
(
2016
)
7
,
pp. 692-712
Persistent link: https://www.econbiz.de/10011590915
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