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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Consumer behaviour
76
Konsumentenverhalten
76
Hedonic value
48
Utilitarian value
47
utilitarian value
46
Utilitarianism
42
Utilitarismus
42
hedonic value
37
Hedonic price index
26
Hedonischer Preisindex
26
Online retailing
23
Online-Handel
23
Customer satisfaction
20
Kundenzufriedenheit
20
Social values
17
Soziale Werte
17
Customer value
16
Kundenwert
15
Beziehungsmarketing
10
Relationship marketing
10
Utilitarian Value
10
Hedonic Value
8
Service quality
8
India
7
Indien
7
Innovation adoption
7
Innovationsakzeptanz
7
Brand image
6
Confidence
6
E-commerce
6
Electronic Commerce
6
Hotel industry
6
Hotellerie
6
Markenimage
6
Vertrauen
6
Willingness to pay
6
Zahlungsbereitschaftsanalyse
6
Einzelhandel
5
Internet marketing
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AbouRokbah, Safinaz
1
Ahn, Jiseon
1
Alotaibi, Meteb Naif
1
Aloui, Narjess
1
Amendah, Eklou
1
Bradley, Gregory T.
1
Chaouali, Walid
1
Chi, Christina G.
1
Chi, Oscar Hengxuan
1
Gong, Jinhong
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Guan, Xinhua
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Gursoy, Dogan
1
Hammami, Samiha Mjahed
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Huan, Tzung-cheng
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Husain, Khalid Sami
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Kim, Haemi
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Kwon, Jookyung
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LaFleur, Elizabeth K.
1
Li, Mingjie
1
Saleh, Mahmoud Abdulhamid
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Schoefer, Klaus
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International journal of bank marketing
1
International journal of contemporary hospitality management
1
International journal of hospitality management
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International journal of quality & reliability management
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Journal of retailing and consumer services
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Journal of strategic marketing
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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ECONIS (ZBW)
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1
Mediating role of perceived authenticity in the relationship between luxury service experience and life satisfaction
Kwon, Jookyung
;
Amendah, Eklou
;
Ahn, Jiseon
- In:
Journal of strategic marketing
32
(
2024
)
2
,
pp. 137-151
Persistent link: https://www.econbiz.de/10014553133
Saved in:
2
The impact of quality on health-insurance users' satisfaction in Saudi Arabia : the mediating role of brand image and
utilitarian
value
AbouRokbah, Safinaz
;
Husain, Khalid Sami
- In:
International journal of quality & reliability management
41
(
2024
)
4
,
pp. 1089-1110
Persistent link: https://www.econbiz.de/10014520395
Saved in:
3
Is customer participation always good in service recovery? : the moderating role of customers' positive psychological capital
Alotaibi, Meteb Naif
;
Chaouali, Walid
;
Hammami, Samiha …
- In:
International journal of bank marketing
41
(
2023
)
3
,
pp. 457-484
Persistent link: https://www.econbiz.de/10014267032
Saved in:
4
Tourists' attitudes toward the use of artificially intelligent (AI) devices in tourism service delivery : moderating role of service value seeking
Chi, Oscar Hengxuan
;
Gursoy, Dogan
;
Chi, Christina G.
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
1
,
pp. 170-185
Persistent link: https://www.econbiz.de/10012794794
Saved in:
5
Exploring key factors influencing customer behavioral intention in robot restaurants
Guan, Xinhua
;
Gong, Jinhong
;
Li, Mingjie
;
Huan, Tzung-cheng
- In:
International journal of contemporary hospitality management
34
(
2022
)
9
,
pp. 3482-3501
Persistent link: https://www.econbiz.de/10013412914
Saved in:
6
Consumer values and service quality perceptions of food truck experiences
Shin, Yeon Ho
;
Kim, Haemi
;
Severt, Kimberly
- In:
International journal of hospitality management
79
(
2019
),
pp. 11-20
Persistent link: https://www.econbiz.de/10012012771
Saved in:
7
Toward the development of hedonic-utilitarian measures of retail service
Bradley, Gregory T.
;
LaFleur, Elizabeth K.
- In:
Journal of retailing and consumer services
32
(
2016
),
pp. 60-66
Persistent link: https://www.econbiz.de/10011556613
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