//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Dienstleistungssektor"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: person:"Field, Joy M."
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungssektor
Dienstleistungsqualität
5
Service quality
5
Financial services
4
Consumer behaviour
3
Finanzdienstleistung
3
Konsumentenverhalten
3
Service industry
3
Customer satisfaction
2
Dienstleistung
2
Kundenzufriedenheit
2
Quality management
2
Qualitätsmanagement
2
Services
2
USA
2
United States
2
machine learning
2
service research priorities
2
stakeholders
2
transformative service research
2
Arbeitsgestaltung
1
Arbeitskräfte
1
Arbeitsschutz
1
Arbeitsverhalten
1
Arbeitszufriedenheit
1
Australia
1
Australien
1
Beziehungsmarketing
1
Business process management
1
Buy-online-pick-up-in-store
1
COVID-19
1
Click-and-collect
1
Consultancy services
1
Coronavirus
1
Customer integration
1
Customer service
1
Dienstleistungsberufe
1
Dienstleistungsmarketing
1
Distribution channel
1
E-commerce
1
more ...
less ...
Online availability
All
Undetermined
3
Type of publication
All
Article
3
Type of publication (narrower categories)
All
Article in journal
3
Aufsatz in Zeitschrift
3
Language
All
English
3
Author
All
Field, Joy M.
3
Fotheringham, Darima
2
Gustafsson, Anders
2
Huang, Ming-Hui
2
Lemon, Katherine N.
2
McColl-Kennedy, Janet R.
2
Ostrom, Amy L.
2
Subramony, Mahesh
2
Choi, Sunmee
1
Lee, Yeonjoo
1
more ...
less ...
Published in...
All
Journal of service research
2
Operations management research : OMR ; advancing practice through theory
1
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Service research priorities : managing and delivering service in turbulent times
Ostrom, Amy L.
;
Field, Joy M.
;
Fotheringham, Darima
; …
- In:
Journal of service research
24
(
2021
)
3
,
pp. 329-353
Persistent link: https://www.econbiz.de/10012592938
Saved in:
2
Service research priorities : designing sustainable service ecosystems
Field, Joy M.
;
Fotheringham, Darima
;
Subramony, Mahesh
; …
- In:
Journal of service research
24
(
2021
)
4
,
pp. 462-479
Persistent link: https://www.econbiz.de/10012662579
Saved in:
3
Development and validation of the pick-up service quality scale of the buy-online-pick-up-in-store service
Lee, Yeonjoo
;
Choi, Sunmee
;
Field, Joy M.
- In:
Operations management research : OMR ; advancing …
13
(
2020
)
3/4
,
pp. 218-232
Persistent link: https://www.econbiz.de/10012306813
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->