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~subject:"Emotion"
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Search: person:"Bennett, Rebekah"
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Emotion
Consumer behaviour
33
Konsumentenverhalten
26
Social marketing
17
Australia
12
Social Marketing
12
Beziehungsmarketing
11
Marketing not elsewhere classified
11
Relationship marketing
11
Australien
10
Dienstleistungsqualität
10
Service quality
10
Services marketing
9
Customer satisfaction
8
Kundenzufriedenheit
7
Retail trade
7
Services
7
Dienstleistung
6
Rebekah Russell-Bennett
6
Brand loyalty
5
Brand management
5
Einzelhandel
5
Markenführung
5
Service delivery
5
Beschwerdemanagement
4
Complaint management
4
Customers
4
Gesundheitsversorgung
4
Gesundheitswesen
4
Health care
4
Health care system
4
Sustainability
4
Value creation
4
social marketing
4
Alcohol consumption
3
Alkoholkonsum
3
Behaviour
3
Betriebliche Wertschöpfung
3
Blood service
3
Blutspendedienst
3
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English
7
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Russell-Bennett, Rebekah
6
Härtel, Charmine E. J.
2
Mulcahy, Rory
2
Previte, Josephine
2
Ashkanasy, Neal M.
1
Dasborough, Marie T.
1
Ng, Sandy
1
Parkinson, Joy
1
Russel-Bennett, Rebekah
1
Sinclair, Marta
1
Tombs, Alastair
1
Tombs, Alastair G.
1
Tuzovic, Sven
1
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Australasian marketing journal
1
European journal of marketing : EJM
1
Health marketing quarterly
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of consumer studies
1
Journal of business research : JBR
1
Research companion to emotion in organizations
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ECONIS (ZBW)
7
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1
A hostile tale of disclosure and betrayal : business perceptions of offshoring services
Tuzovic, Sven
;
Mulcahy, Rory
;
Russell-Bennett, Rebekah
- In:
Industrial marketing management : the international …
102
(
2022
),
pp. 74-88
Persistent link: https://www.econbiz.de/10013259015
Saved in:
2
The role of emotional value for reading and giving eWOM in altruistic services
Previte, Josephine
;
Russell-Bennett, Rebekah
;
Mulcahy, Rory
- In:
Journal of business research : JBR
99
(
2019
),
pp. 157-166
Persistent link: https://www.econbiz.de/10012023590
Saved in:
3
The role of affect in consumer evaluation of health care services
Ng, Sandy
;
Russell-Bennett, Rebekah
- In:
Health marketing quarterly
32
(
2015
)
1
,
pp. 31-47
Persistent link: https://www.econbiz.de/10011289343
Saved in:
4
Shaping safe drinking cultures : evoking positive emotion to promote moderate-drinking behaviour
Previte, Josephine
;
Russell-Bennett, Rebekah
;
Parkinson, Joy
- In:
International journal of consumer studies
39
(
2015
)
1
,
pp. 12-24
Persistent link: https://www.econbiz.de/10011296983
Saved in:
5
Recognising emotional expressions of complaining customers : a cross-cultural study
Tombs, Alastair G.
;
Russell-Bennett, Rebekah
; …
- In:
European journal of marketing : EJM
48
(
2014
)
7/8
,
pp. 1354-1374
Persistent link: https://www.econbiz.de/10010414765
Saved in:
6
Heart versus mind : the functions of emotional and cognitive loyalty
Härtel, Charmine E. J.
;
Russel-Bennett, Rebekah
- In:
Australasian marketing journal
18
(
2010
)
1
,
pp. 1-7
Persistent link: https://www.econbiz.de/10003940451
Saved in:
7
Measuring emotion : methodological issues and alternatives
Dasborough, Marie T.
;
Sinclair, Marta
;
Russell-Bennett, …
- In:
Research companion to emotion in organizations
,
(pp. 197-208)
.
2008
Persistent link: https://www.econbiz.de/10003761706
Saved in:
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