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~subject:"Hotellerie"
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Hotellerie
Consumer behaviour
34
Konsumentenverhalten
34
Customer satisfaction
21
Kundenzufriedenheit
21
Dienstleistungsqualität
20
Service quality
20
Beziehungsmarketing
14
Relationship marketing
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Beschwerdemanagement
7
Complaint management
7
Einzelhandel
7
Emotion
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Retail trade
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Repatronage
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Customer service
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Kundenservice
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Online retailing
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Online-Handel
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Viral marketing
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Virales Marketing
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Confidence
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Re-patronage intention
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Satisfaction
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Vertrauen
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re-patronage intention
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Brand management
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E-commerce
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Hotel industry
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Markenführung
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Mobile Anwendung
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Mobile application
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Repatronage intention
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Repatronage intentions
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Sportmarketing
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Sports marketing
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Word-of-mouth
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repatronage
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repatronage intention
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repatronage intentions
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Badar, Sarah (Imran)
1
Dash, Satyabhusan
1
Gupta, Anshu
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Kim, Eojina
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Luo, Yi
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Mishra, Abhishek
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Tang, Liang
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of hospitality and tourism insights
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
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Revealing the factors of
re-patronage
intention : true behavioral insights in hotel customers
Badar, Sarah (Imran)
;
Waheed, Ajmal
- In:
Journal of hospitality and tourism insights
6
(
2023
)
5
,
pp. 2317-2338
Persistent link: https://www.econbiz.de/10014446372
Saved in:
2
Hierarchal formation of trust on peer-to-peer lodging platforms
Luo, Yi
;
Tang, Liang
;
Kim, Eojina
;
Wang, Xi
- In:
Journal of hospitality & tourism research : JHTR ; the …
46
(
2022
)
7
,
pp. 1384-1410
Persistent link: https://www.econbiz.de/10013387405
Saved in:
3
All that glitters is not green : creating trustworthy ecofriendly services at green hotels
Gupta, Anshu
;
Dash, Satyabhusan
;
Mishra, Abhishek
- In:
Tourism management : research, policies, practice
70
(
2019
),
pp. 155-169
Persistent link: https://www.econbiz.de/10011949644
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