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~subject:"Konsumentenverhalten"
~subject:"Kundenservice"
~subject:"Systematischer Fehler"
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Search: "Skarlicki, Daniel P."
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Systematischer Fehler
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Skarlicki, Daniel P.
4
Shao, Ruodan
2
Avolio, Bruce J.
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DeHaas, CodieAnn
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Lo, Kin
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Park, Jungkyu
1
Rogo, Rafael
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Skarlicki, Daniel
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Song, Young Ho
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Turner, Roger Anthony
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Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
2
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Journal of management : JOM
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Personnel psychology : a journal of applied research
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ECONIS (ZBW)
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1
The role of CEO accounts and perceived integrity in analysts' forecasts
Skarlicki, Daniel
;
Lo, Kin
;
Rogo, Rafael
;
Avolio, Bruce J.
- In:
Organizational behavior and human decision processes : …
176
(
2023
),
pp. 1-17
Persistent link: https://www.econbiz.de/10014382920
Saved in:
2
Reducing customer-directed deviant behavior : the roles of psychological detachment and supervisory unfairness
Song, Young Ho
;
Skarlicki, Daniel P.
;
Shao, Ruodan
; …
- In:
Journal of management
47
(
2021
)
8
,
pp. 2008-2036
Persistent link: https://www.econbiz.de/10012626341
Saved in:
3
Unfairness begets unfairness : victim derogation bias in employee ratings
Skarlicki, Daniel P.
;
Turner, Roger Anthony
- In:
Organizational behavior and human decision processes : …
124
(
2014
)
1
,
pp. 34-46
Persistent link: https://www.econbiz.de/10010336983
Saved in:
4
Service employees' reactions to mistreatment by customers : a comparison between North America and East Asia
Shao, Ruodan
;
Skarlicki, Daniel P.
- In:
Personnel psychology : a journal of applied research
67
(
2014
)
1
,
pp. 23-59
Persistent link: https://www.econbiz.de/10010341782
Saved in:
5
The role of job demands and emotional exhaustion in the relationship between customer and employee incivility
Van Jaarsveld, Danielle
;
Walker, David D.
;
Skarlicki, …
- In:
Journal of management : JOM
36
(
2010
)
6
,
pp. 1486-1504
Persistent link: https://www.econbiz.de/10008701401
Saved in:
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