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Search: subject:"Blame Attribution"
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Konsumentenverhalten
Blame attribution
11
Consumer behaviour
8
blame attribution
6
Arbeitsverhalten
4
Emotion
4
Work behaviour
4
Beschwerdemanagement
3
Brand image
3
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3
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3
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3
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2
Blame Attribution
2
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2
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2
Kundenzufriedenheit
2
Markenartikel
2
Revenge
2
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2
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2
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Algorithm
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1
Bank lending
1
Betrieblicher Konflikt
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Betriebsklima
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Apostolidis, Chrysostomos
1
Boeuf, Benjamin
1
Brown, Jane
1
Chen, Changdong
1
Dacin, Peter A.
1
Davis, Svetlana V.
1
Farquhar, Jillian Dawes
1
Gao, Ying
1
Ho Xuan Huong
1
Kim, Kawon Kathy
1
Le, Angelina Nhat Hanh
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ECONIS (ZBW)
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1
How consumers respond to service failures caused by algorithmic mistakes : the role of algorithmic interpretability
Chen, Changdong
- In:
Journal of business research : JBR
176
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014550349
Saved in:
2
Blaming me, blaming you! : the pendulum of blame in payday lending
Brown, Jane
;
Apostolidis, Chrysostomos
;
Farquhar, …
- In:
Marketing theory
21
(
2021
)
4
,
pp. 517-538
Persistent link: https://www.econbiz.de/10012660661
Saved in:
3
Understanding consumers' upward
blame
attribution
, revenge and reconciliation toward multinational versus domestic brand scandals
Yuan, Shaofeng
;
Li, Jinping
;
Gao, Ying
- In:
International marketing review
40
(
2023
)
6
,
pp. 1432-1455
Persistent link: https://www.econbiz.de/10014470383
Saved in:
4
This brand is who I am ... or is it? : examining changes in motivation to maintain brand attachment
Davis, Svetlana V.
;
Dacin, Peter A.
- In:
The journal of product & brand management
31
(
2022
)
7
,
pp. 1125-1139
Persistent link: https://www.econbiz.de/10013429063
Saved in:
5
Mimicking menu choices : menu choice failure and
blame
attribution
of Korean customer
Seo, Sunhee
;
Kim, Kawon Kathy
- In:
International journal of hospitality management
86
(
2020
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012241504
Saved in:
6
The behavioral consequences of regret, anger, and frustration in service settings
Le, Angelina Nhat Hanh
;
Ho Xuan Huong
- In:
Journal of global marketing
33
(
2020
)
2
,
pp. 84-102
Persistent link: https://www.econbiz.de/10012260070
Saved in:
7
The impact of death on consumer responses to celebrity endorser misbehavior
Boeuf, Benjamin
- In:
Psychology & marketing
34
(
2017
)
10
,
pp. 917-930
Persistent link: https://www.econbiz.de/10011759123
Saved in:
8
The asymmetric impact of other-blame regret versus self-blame regret on negative word of mouth : empirical evidence from China
Wu, Ruijuan
;
Wang, Cheng Lu
- In:
European journal of marketing : EJM
51
(
2017
)
11/12
,
pp. 1799-1816
Persistent link: https://www.econbiz.de/10011773727
Saved in:
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