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Konsumentenverhalten
Cognition
36
Kognition
36
Emotion
24
Cognitive appraisal theory
23
Consumer behaviour
17
cognitive appraisal
11
Emotions
10
Tourism
9
Tourismus
9
Cognitive appraisal
8
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8
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8
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7
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7
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6
cognitive appraisal theory
6
Arbeitsverhalten
4
Confidence
4
Coronavirus
4
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4
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4
emotions
4
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3
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17
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Scott, Noel
3
Ahmad, Asad
1
Bock, Dora E.
1
Breitsohl, Jan
1
Carlson, Brad D.
1
Chang, Yonghwan
1
Cheng, Bao
1
Ding, Hai-Meng
1
Ding, Peiyi
1
Folse, Judith Anne Garretson
1
Fu, Weizhong
1
Gabler, Colin B.
1
Gao, Jun
1
Garrod, Brian
1
Gong, Shiyang
1
Gursoy, Dogan
1
Hampson, Daniel P.
1
Hardman, Haley E.
1
Hung, Kuang-Peng
1
Jin, Jia
1
Joireman, Jeff
1
Kim, Hyun Jeong
1
Ko, Yong Jae
1
Landers, V. Myles
1
Le Dung
1
Le, Truc H
1
Li, Shanshi
1
Li, Yiyang
1
Lohmann, Guilherme
1
Luo, Dan
1
Ma, Jianyu
1
Magnus, Stephanie M.
1
Meng, Bo
1
Milakovic, Ivana Kursan
1
Min, Hyounae
1
Nadim, Zahra
1
Northington, William Magnus
1
Ouyang, Zhe
1
Pourfakhimi, Shahab
1
Prashar, Sanjeev
1
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Journal of business research : JBR
3
International journal of hospitality management
2
Tourism management : research, policies, practice
2
International journal of retail and distribution management
1
Journal of destination marketing & management
1
Journal of hospitality marketing & management
1
Journal of retailing and consumer services
1
Journal of service research : JSR
1
Journal of sport management : the official journal of the North American Society of Sport Management
1
Journal of travel and tourism marketing
1
Service business
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The journal of services marketing
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Tourism review
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ECONIS (ZBW)
17
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1
Family tourists' emotional responses at world heritage sites (WHSs) : the effects of existential authenticity and interpersonal interaction
Meng, Bo
;
Luo, Dan
- In:
Tourism review
79
(
2024
)
4
,
pp. 840-854
Persistent link: https://www.econbiz.de/10015048118
Saved in:
2
Can you ask "too much" of your customers?
Landers, V. Myles
;
Gabler, Colin B.
;
Hardman, Haley E.
; …
- In:
The journal of services marketing
37
(
2023
)
4
,
pp. 531-546
Persistent link: https://www.econbiz.de/10014276929
Saved in:
3
Whether to trust chatbots : applying the event-related approach to understand consumers' emotional experiences in interactions with chatbots in e-commerce
Wang, Cuicui
;
Li, Yiyang
;
Fu, Weizhong
;
Jin, Jia
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014303157
Saved in:
4
Online impulse buying and
cognitive
appraisal
theory : two countries comparison
Milakovic, Ivana Kursan
;
Ahmad, Asad
- In:
International journal of retail and distribution management
51
(
2023
)
12
,
pp. 1637-1655
Persistent link: https://www.econbiz.de/10014484174
Saved in:
5
Antecedents and consequences of perceived food authenticity : a
cognitive
appraisal
perspective
Prayag, Girish
;
Le, Truc H
;
Pourfakhimi, Shahab
;
Nadim, …
- In:
Journal of hospitality marketing & management
31
(
2022
)
8
,
pp. 937-961
Persistent link: https://www.econbiz.de/10013459475
Saved in:
6
The antecedents of visitors' flow experience and its influence on memory and behavioral intentions in the music festival context
Ding, Hai-Meng
;
Hung, Kuang-Peng
- In:
Journal of destination marketing & management
19
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012548466
Saved in:
7
How consumer confidence affects price conscious behavior : the roles of financial vulnerability and locus of control
Hampson, Daniel P.
;
Gong, Shiyang
;
Xie, Yi
- In:
Journal of business research : JBR
132
(
2021
),
pp. 693-704
Persistent link: https://www.econbiz.de/10012581651
Saved in:
8
Frontline employee anger in response to customer incivility : antecedents and consequences
Li, Shanshi
;
Zhan, Jueying
;
Cheng, Bao
;
Scott, Noel
- In:
International journal of hospitality management
96
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012585684
Saved in:
9
Do customers exhibit gratitude after service recovery? : understanding the moderating role of relationship type
Salagrama, Ramakrishna
;
Prashar, Sanjeev
;
Tata, Sai Vijay
- In:
Service business
15
(
2021
)
4
,
pp. 757-779
Persistent link: https://www.econbiz.de/10012794134
Saved in:
10
How to win the consumer's heart? : exploring appraisal determinants of consumer pre-consumption emotions
Le Dung
;
Pratt, Marlene
;
Wang, Ying
;
Scott, Noel
; …
- In:
International journal of hospitality management
88
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012293951
Saved in:
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