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Konsumentenverhalten
Salespeople
2,378
Verkaufspersonal
2,378
Verkauf
890
Selling
877
Beziehungsmarketing
574
Relationship marketing
574
B-to-B-Marketing
258
Business-to-business marketing
258
Consumer behaviour
255
Verkäufer
238
USA
205
United States
196
Einzelhandel
188
Retail trade
180
Lieferantenmanagement
177
Supplier relationship management
177
Arbeitsleistung
173
Job performance
172
Customer satisfaction
171
Kundenzufriedenheit
171
Arbeitszufriedenheit
170
Job satisfaction
170
Sales
168
Arbeitsverhalten
156
Work behaviour
156
Leistungsmotivation
145
Work motivation
142
Dienstleistungsqualität
141
Service quality
141
Theorie
136
Theory
136
Deutschland
123
Absatz
121
Emotion
120
Customer service
119
Kundenservice
119
Erfolgsfaktor
118
Success factor
112
Germany
108
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Undetermined
141
Free
25
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Article
221
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34
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Article in journal
213
Aufsatz in Zeitschrift
213
Hochschulschrift
10
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8
Book section
8
Graue Literatur
7
Non-commercial literature
7
Thesis
6
Arbeitspapier
3
Collection of articles of several authors
3
Sammelwerk
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Working Paper
3
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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English
243
German
12
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Wieseke, Jan
5
Dubinsky, Alan J.
4
Hochstein, Bryan
4
Rippé, Cindy B.
4
Alavi, Sascha
3
Bagozzi, Richard P.
3
Beitelspacher, Lauren Skinner
3
Bush, Alan J.
3
Chaker, Nawar N.
3
DeCarlo, Thomas E.
3
Lam, Son K.
3
Moncrief, William C.
3
Muzumdar, Prathamesh
3
Pantano, Eleonora
3
Rangarajan, Deva
3
Rapp, Adam
3
Weisfeld-Spolter, Suri
3
Ahearne, Michael
2
Amenuvor, Fortune Edem
2
Apiradee Wongkitrungrueng
2
Babakus, Emin
2
Bauer, Hans H.
2
Beeler, Lisa
2
Beeler, Lisa L.
2
Boateng, Henry
2
Bolander, Willy
2
Dietvorst, Roeland C.
2
Duch-Brown, Néstor
2
Folse, Judith Anne Garretson
2
Gierl, Heribert
2
Grzybowski, Lukasz
2
Haas, Alexander
2
Habel, Johannes
2
Han, Bernard T.
2
Han, Jie Hui
2
Han, Wencui
2
Hartmann, Nathaniel N.
2
Homburg, Christian
2
Huang, Rui
2
Hughes, Douglas E.
2
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IGI Global
1
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Journal of retailing and consumer services
19
Industrial marketing management : the international journal for industrial and high-tech firms
16
The journal of personal selling & sales management : JPSSM
14
Journal of business research : JBR
12
Journal of the Academy of Marketing Science
10
International journal of retail & distribution management
8
Journal of personal selling & sales management
7
Journal of retailing
7
European journal of marketing : EJM
4
Journal of marketing theory and practice
4
The journal of business & industrial marketing
4
Journal of customer behaviour
3
Marketing : ZFP ; journal of research and management
3
Psychology & marketing
3
Asia Pacific journal of marketing and logistics
2
Australasian marketing journal
2
Gabler Edition Wissenschaft
2
International journal of electronic marketing and retailing : IJEMR
2
Journal of Islamic marketing
2
Journal of business-to-business marketing
2
Journal of consumer research : JCR ; an interdisciplinary bimonthly
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
Journal of marketing education : JME
2
Journal of marketing theory and practice : JMTP
2
Journal of service research : JSR
2
Marketing : journal of research and management
2
Premier reference source
2
Production and operations management : the flagship research journal of the Production and Operations Management Society
2
The Oxford handbook of strategic sales and sales management
2
The international review of retail, distribution and consumer research
2
The journal of consumer marketing
2
Advances in E-Business research (AEBR) book series
1
Advances in e-business research (AEBR) book series
1
American journal of business : applying research to practice ; AJB
1
Amfiteatru economic : an economic and business research periodical
1
Anspruchsgruppenorientierte Kommunikation : neue Ansätze zu Kunden-, Mitarbeiter- und Unternehmenskommunikation
1
Asian Academy of Management journal : AAMJ
1
Boston Univ. School of Law, Law and Economics Research Paper
1
Brick & mortar shopping in the 21st century
1
Bringing the Soul Back to Marketing : Proceedings of the 2023 AMS World Marketing Congress, Canterbury, UK, July 11-14, 2023
1
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ECONIS (ZBW)
255
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255
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1
Video-based sales interaction in cross-cultural B2B relationships : potential (un)desired consequences
Koponen, Jonna
;
Metsola, Jaakko
;
Salin, Lotta
; …
- In:
Industrial marketing management : the international …
119
(
2024
),
pp. 238-251
Persistent link: https://www.econbiz.de/10014555774
Saved in:
2
Human vs. automated sales agents : how and why customer responses shift across sales stages
Adam, Martin
;
Roethke, Konstantin
;
Benlian, Alexander
- In:
Information systems research : ISR
34
(
2023
)
3
,
pp. 1148-1168
Persistent link: https://www.econbiz.de/10014384219
Saved in:
3
Do business customers perceive what salespeople believe? : perceptions of salesperson adoption of innovations
Endres, Herbert
;
Helm, Roland
;
Schmitz, Christian
; …
- In:
The journal of product innovation management : an …
40
(
2023
)
1
,
pp. 120-136
Persistent link: https://www.econbiz.de/10014291979
Saved in:
4
Benefits, discounts, features, and value as communication foci in selling : exploring concepts, drivers, and outcomes
Klarmann, Martin
;
Wouters, Marc
- In:
Journal of personal selling & sales management
43
(
2023
)
1
,
pp. 46-64
Persistent link: https://www.econbiz.de/10014293059
Saved in:
5
Frontline employee inspiration in retailing : conceptualization, scale development, sources, and customer outcomes
Neumüller, Kathrin
-
2022
Persistent link: https://www.econbiz.de/10013188011
Saved in:
6
Female consumer entrepreneurship in Asia : capabilities for micro-entrepreneurial success and the role of coaching and training
Darwina Arshad
;
Hogdkinson, Ian R.
;
Hughes, Paul
; …
- In:
Journal of entrepreneurship in emerging economies
16
(
2024
)
1
,
pp. 188-208
Persistent link: https://www.econbiz.de/10014473011
Saved in:
7
Beyond skin-deep : triple roles of salesperson attractiveness and consumer bargaining styles
Apiradee Wongkitrungrueng
;
Krittinee Nuttavuthisit
; …
- In:
Journal of global scholars of marketing science : …
34
(
2024
)
2
,
pp. 283-304
Persistent link: https://www.econbiz.de/10014511632
Saved in:
8
Mass customization's online sales configurator capabilities and purchase intention : the roles of psychological empowerment and ownership
Meddeb, Marwa
;
Moulins, Jean-Louis
- In:
Bringing the Soul Back to Marketing : Proceedings of …
,
(pp. 1-10)
.
2024
Persistent link: https://www.econbiz.de/10014500979
Saved in:
9
Influence of substantive corporate social responsibility attribution on salespeople's value-based selling : a resource perspective
Yan, Aimin
;
Jiang, Biyun
;
Zang, Zhimei
- In:
Chinese management studies
18
(
2024
)
2
,
pp. 375-404
Persistent link: https://www.econbiz.de/10014483354
Saved in:
10
"From fail to prevail" : how a salesperson's communication sentiment influences consumer forgiveness in service failures focusing on the role of consumer self-construal
Luo, Jieqiong
;
Yoo, Je Eun
;
Park, Jeong Eun
- In:
Journal of global scholars of marketing science : …
34
(
2024
)
2
,
pp. 231-252
Persistent link: https://www.econbiz.de/10014511630
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