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~subject:"Korea"
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Korea
Dienstleistungsqualität
20,481
Service quality
20,481
Customer satisfaction
6,126
Kundenzufriedenheit
6,126
Consumer behaviour
4,244
Konsumentenverhalten
4,244
Beziehungsmarketing
3,836
Relationship marketing
3,836
Qualitätsmanagement
2,520
Quality management
2,472
Wirtschaftsprüfung
2,440
Financial audit
2,438
Krankenhaus
1,778
Hospital
1,773
Health care
1,515
Gesundheitsversorgung
1,509
USA
1,355
United States
1,354
Gesundheitswesen
1,228
Health care system
1,213
Product quality
1,179
Produktqualität
1,179
Customer service
1,104
Kundenservice
1,104
Theory
1,092
Theorie
1,091
Dienstleistungssektor
1,031
Service industry
1,027
Deutschland
915
Germany
907
service quality
791
Beschwerdemanagement
790
Complaint management
790
Hotel industry
782
Hotellerie
782
Schule
717
School
716
Electronic Commerce
684
Hochschule
683
E-commerce
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Article
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8
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English
8
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Fan, Qingji
1
Ju, Ki-Jung
1
Kim, Gi Jin
1
Kim, Hye-Ran
1
Kim, Jae Hong
1
Kim, Young-ei
1
Lee, Hyuk Jin
1
Lee, Jeoung Yul
1
Lee, Jung Wan
1
Lee, Jung-wan
1
Min, Ho-key
1
Min, Hyesung
1
Park, Byeonghwa
1
Seong, Myeong Hee
1
Shin, Dong-hee
1
Son, Jung Hee
1
Tai, Simon W.
1
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Journal of Asian finance, economics and business : JAFEB
2
Benchmarking : an international journal ; BIJ
1
International journal of hospitality management
1
International journal of multinational corporation strategy
1
International journal of services and operations management
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
World review of entrepreneurship, management and sustainable development
1
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ECONIS (ZBW)
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1
A study on the effects of business service quality on satisfaction, commitment, performance, and loyalty at a private university
Lee, Hyuk Jin
;
Seong, Myeong Hee
- In:
Journal of Asian finance, economics and business : JAFEB
7
(
2020
)
9
,
pp. 439-453
Persistent link: https://www.econbiz.de/10012670919
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2
Does employee satisfaction influence customer satisfaction? : assessing coffee shops through the service profit chain model
Son, Jung Hee
;
Kim, Jae Hong
;
Kim, Gi Jin
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012495091
Saved in:
3
Critical factors affecting consumer acceptance of online health communication : an application of service quality models
Lee, Jung Wan
- In:
Journal of Asian finance, economics and business : JAFEB
4
(
2017
)
3
,
pp. 85-94
Persistent link: https://www.econbiz.de/10011917568
Saved in:
4
An empirical study of total quality management and its influences on nurses' attitude and service performance in healthcare organisations
Ju, Ki-Jung
;
Park, Byeonghwa
- In:
International journal of services and operations management
24
(
2016
)
2
,
pp. 147-166
Persistent link: https://www.econbiz.de/10011619972
Saved in:
5
An examination of cross-cultural differences in e-service quality, e-satisfaction and e-marketing success : Korean vs. American portal sites
Fan, Qingji
;
Kim, Hye-Ran
;
Lee, Jeoung Yul
- In:
International journal of multinational corporation strategy
1
(
2016
)
1
,
pp. 44-64
Persistent link: https://www.econbiz.de/10011614206
Saved in:
6
Quality of experience : beyond the user experience of smart services
Shin, Dong-hee
- In:
Total quality management & business excellence : an …
26
(
2015
)
7/8
,
pp. 919-932
Persistent link: https://www.econbiz.de/10011388436
Saved in:
7
Cross-cultural competitive benchmarking of fast-food restaurant services
Min, Ho-key
;
Min, Hyesung
- In:
Benchmarking : an international journal ; BIJ
20
(
2013
)
2
,
pp. 212-232
Persistent link: https://www.econbiz.de/10009729971
Saved in:
8
Assessing the effects of personality traits on the service quality of Korean logistics personnel
Kim, Young-ei
;
Tai, Simon W.
;
Lee, Jung-wan
- In:
World review of entrepreneurship, management and …
5
(
2009
)
3
,
pp. 311-324
Persistent link: https://www.econbiz.de/10003883697
Saved in:
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