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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Restaurant industry
378
Gastronomie
377
Restaurants
325
Consumer behaviour
233
Konsumentenverhalten
209
restaurants
130
Service quality
116
Dienstleistungsqualität
105
Customer satisfaction
94
Relationship marketing
57
Beziehungsmarketing
54
Restaurant
41
Food
36
USA
33
Lebensmittel
32
Hospitality industry
29
United States
29
Coronavirus
26
Fast-food industry
24
Schnellgastronomie
24
Hotels
23
Hotel industry
22
Corporate social responsibility
21
Hotellerie
21
Marketing
21
Social Web
21
Social web
21
Brand management
20
Emotion
20
Ethnic group
20
Ethnische Gruppe
20
Gastgewerbe
20
Tourism
20
COVID-19
19
Corporate Social Responsibility
19
Markenführung
19
Brand image
18
Tourism employees
18
Tourismusberufe
18
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Undetermined
48
Free
12
Type of publication
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Article
79
Book / Working Paper
1
Type of publication (narrower categories)
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Article in journal
79
Aufsatz in Zeitschrift
79
Arbeitspapier
1
Graue Literatur
1
Non-commercial literature
1
Working Paper
1
Language
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English
80
Author
All
Mathe, Kimberly
3
Kim, Jong-Hyeong
2
Line, Nathaniel D.
2
Park, Soona
2
Qu, Hailin
2
Sarangal, Rajani Kumari
2
Scott-Halsell, Sheila
2
Singh, Rajesh
2
Slevitch, Lisa
2
Song, Hanqun
2
Torres, Edwin N.
2
Ababneh, Khaldoun I.
1
Abdul Hafaz Ngah
1
Abu Siam, Yousef Ibrahim
1
Ahmad-Ur-Rehman, Muhammad
1
Akhtar, Ayeasha
1
Al Amin, Md
1
Al Faour, Hadeel Rakan
1
Al Ghafri, Wijdan
1
Al-Gasawneh, Jassim Ahmad
1
Alcántara-Pilar, Juan Miguel
1
Alnsour, Muhammed
1
Amin, Muslim
1
Arciniega, Luis M.
1
Arefin, Md Shamsul
1
Aribarg, Anohca
1
Ashley, Christy
1
Aureliano-Silva, Leonardo
1
Ballester, Estefania
1
Barrio-García, Salvador del
1
Barros, Marta Duarte de
1
Basnyat, Sandeep
1
Beck, Jeffrey A.
1
Beldona, Srikanth
1
Beloin, Kyle
1
Benefield, Mike
1
Bennett, Keri
1
Bilgili, Bilsen
1
Bjelic, Marija
1
Buchanan, Nadria
1
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International journal of hospitality management
16
International journal of contemporary hospitality management
6
Journal of hospitality marketing & management
6
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
Cogent business & management
3
Journal of hospitality and tourism insights
3
The Cornell hospitality quarterly
3
European journal of management and business economics : EJM&BE
2
International journal of quality & reliability management
2
Journal of Islamic marketing
2
South Asian journal of marketing
2
Tourism and hospitality research : THR
2
Accounting perspectives : a journal of The Canadian Academic Accounting Association
1
Australasian marketing journal
1
Benchmarking : an international journal ; BIJ
1
Business horizons
1
Cornell hospitality quarterly : CQ
1
Decision
1
Enlightening tourism : ET ; a pathmaking journal
1
International business and economics research journal
1
International journal of business innovation and research : IJBIR
1
International journal of services and operations management
1
International journal of services, economics and management
1
Inventi impact: service sector
1
Journal of business ethics : JOBE
1
Journal of international business and economics : JIBE
1
Journal of international food & agribusiness marketing
1
Journal of international food & agribusiness marketing : JIFAM
1
Journal of open innovation : technology, market, and complexity
1
Journal of tourism, sustainability and well-being
1
Journal of travel and tourism marketing
1
Marketing intelligence & planning
1
Quality management journal : QMJ
1
Ross School of Business working paper series
1
Services marketing quarterly
1
South Asian journal of management : SAJM
1
The TQM journal : the international review of organizational improvement
1
The service industries journal
1
Total quality management & business excellence
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
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51
Perceived quality and service experience : mediating effects of positive and negative emotions
Ribeiro, Manuel Alector
;
Prayag, Girish
- In:
Journal of hospitality marketing & management
28
(
2019
)
3
,
pp. 285-305
Persistent link: https://www.econbiz.de/10012176616
Saved in:
52
The effects of restaurant quality attributes on consumer behavioral intentions
Bujisic, Milos
;
Hutchinson, Joe
;
Parsa, H. G.
- In:
International journal of contemporary hospitality management
26
(
2014
)
8
,
pp. 1270-1291
Persistent link: https://www.econbiz.de/10010467913
Saved in:
53
Applying asymmetric, case-based, forecasting modeling in service research : cultures’ consequences on customers’ service gratuities
Ferguson, Graham
;
Megehee, Carol M.
;
Woodside, Arch G.
- In:
Australasian marketing journal
26
(
2018
)
4
,
pp. 369-381
Persistent link: https://www.econbiz.de/10011965442
Saved in:
54
The long-term impact of service failure and recovery
Norvell, Tim
;
Kumar, Piyush
;
Dass, Mayukh
- In:
Cornell hospitality quarterly : CQ
59
(
2018
)
4
,
pp. 376-389
Persistent link: https://www.econbiz.de/10011943078
Saved in:
55
Substance use for restaurant servers : causes and effects
Hight, S. Kyle
;
Park, Jeong-Yeol
- In:
International journal of hospitality management
68
(
2018
),
pp. 68-79
Persistent link: https://www.econbiz.de/10011811150
Saved in:
56
The role of servicescape in hotel buffet restaurant
Lap-Kwong D.
- In:
Inventi impact: service sector
(
2018
)
1
,
pp. 1-8
Persistent link: https://www.econbiz.de/10012145691
Saved in:
57
The power of self-service technologies in creating transcendent service experiences : the paradox of extrinsic attributes
Wei, Wei
;
Torres, Edwin N.
;
Hua, Nan
- In:
International journal of contemporary hospitality management
29
(
2017
)
6
,
pp. 1599-1618
Persistent link: https://www.econbiz.de/10011732197
Saved in:
58
Psychological capital in the quick service restaurant industry : a study of unit-level performance
Mathe, Kimberly
;
Scott-Halsell, Sheila
;
Kim, Seontaik
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
41
(
2017
)
7
,
pp. 823-845
Persistent link: https://www.econbiz.de/10011746976
Saved in:
59
The moderating effect of perceived spatial crowding on the relationship between perceived service encounter pace and customer satisfaction
Song, Myungkeun
;
Noone, Breffni M.
- In:
International journal of hospitality management
65
(
2017
),
pp. 47-46
Persistent link: https://www.econbiz.de/10011738827
Saved in:
60
The role of customer orientation in the relationship between manager communications and customer satisfaction
Mathe, Kimberly
;
Scott-Halsell, Sheila
;
Roseman, Mary
- In:
Journal of hospitality & tourism research : JHTR ; the …
40
(
2016
)
2
,
pp. 198-209
Persistent link: https://www.econbiz.de/10011434620
Saved in:
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