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~subject:"Leadership style"
~subject:"Online retailing"
~type_genre:"Collection of articles written by one author"
~type_genre:"Company information"
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Leadership style
Online retailing
Customer service
18
Kundenservice
18
Dienstleistungsqualität
5
Service quality
5
Beziehungsmarketing
4
Consumer behaviour
4
Emotion
4
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4
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Carlzon, Jan
1
Difrancesco, Rita Maria
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El Kihal, Siham
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Luo, Jifeng
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Niemann, Antje
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Popp, Marion Claudia Helma
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ECONIS (ZBW)
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Führung im Dienstleistungskontext : eine Betrachtung aus Unternehmens-, Mitarbeiter- und Kundenperspektive
Popp, Marion Claudia Helma
-
2018
Persistent link: https://www.econbiz.de/10011932702
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2
Product return management in online retailing
El Kihal, Siham
-
2017
Persistent link: https://www.econbiz.de/10011634492
Saved in:
3
Consumer behavior in the age of digitization and big data : selected essays
Niemann, Antje
-
2016
Persistent link: https://www.econbiz.de/10011686853
Saved in:
4
Returns management in online business : effects of late returns, restocking fee legislation and multichannel competition
Difrancesco, Rita Maria
-
2015
Persistent link: https://www.econbiz.de/10011667623
Saved in:
5
Essays on the economics of electronic commerce
Luo, Jifeng
-
2008
Persistent link: https://www.econbiz.de/10011573251
Saved in:
6
Alles für den Kunden : Jan Carlzon revolutioniert ein Unternehmen
Carlzon, Jan
-
1990
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4., überarb. Aufl.
Persistent link: https://www.econbiz.de/10000088968
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