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~subject:"Online-Handel"
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Online-Handel
China
26
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6
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Wang, Yanan
2
Chen, Zi-yu
1
Cui, Geng
1
Hou, Wen-hui
1
Li, Lin
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Wang, Jian-qiang
1
Wang, Ya-nan
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Wang, Yi-ting
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Xiao, Fei
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Zhang, Wenkun
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Journal of consumer behaviour
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ECONIS (ZBW)
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Not just apologizing : the impact of complaint handling on sustained participation behavior in live-streaming shopping
Zhang, Wenkun
;
Wang, Yanan
- In:
Journal of consumer behaviour
22
(
2023
)
3
,
pp. 688-700
Persistent link: https://www.econbiz.de/10014326218
Saved in:
2
Online review analysis-based multi-criteria decision-making for evaluating patient satisfaction : a case study of the Haodf website
Chen, Zi-yu
;
Xiao, Fei
;
Wang, Yi-ting
;
Wang, Ya-nan
; …
- In:
Journal of the Operational Research Society
75
(
2024
)
5
,
pp. 841-859
Persistent link: https://www.econbiz.de/10014555766
Saved in:
3
Consumers' SKU choices in an online supermarket: a latent class approach
Cui, Geng
;
Wang, Yanan
- In:
Journal of marketing management : MM
26
(
2010
)
5/6
,
pp. 495-514
Persistent link: https://www.econbiz.de/10003995632
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