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~subject:"Produktqualität"
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Search: person:"Heras-Saizarbitoria, Iñaki"
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Produktqualität
Standardisierung
24
Qualitätsmanagement
23
Standardization
23
Quality management
22
Spain
10
Corporate Social Responsibility
7
Corporate social responsibility
7
ISO 9001
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Spanien
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Management information system
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Management-Informationssystem
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Dienstleistungsqualität
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Service quality
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Stakeholder
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Financial audit
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Globalisierung
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Globalization
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Hotel industry
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Hotellerie
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ISO 14001
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ISO 9000
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Nachhaltige Entwicklung
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Product quality
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Standard
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Sustainability reporting
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Sustainable development
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Bibliometrics
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Heras-Saizarbitoria, Iñaki
3
Dick, Gavin
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Tarí, Juan José
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Pereira, Jorge
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Tari, Juan José
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Managing service quality : MSQ ; an international journal
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Service business
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Working papers / University of Kent, Kent Business School
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ECONIS (ZBW)
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Benefits of quality certification in hotels : the impact of motives and the usage of quality tools
Dick, Gavin
;
Heras-Saizarbitoria, Iñaki
;
Tarí, Juan José
-
2013
Persistent link: https://www.econbiz.de/10010354363
Saved in:
2
Internal and external drivers for quality certification in the service industry : do they have different impacts on success?
Tari, Juan José
;
Heras-Saizarbitoria, Iñaki
;
Dick, Gavin
- In:
Service business
8
(
2014
)
2
,
pp. 337-354
Persistent link: https://www.econbiz.de/10010351403
Saved in:
3
Internalization of quality management in service organizations
Tarí, Juan José
;
Heras-Saizarbitoria, Iñaki
; …
- In:
Managing service quality : MSQ ; an international journal
23
(
2013
)
6
,
pp. 456-473
Persistent link: https://www.econbiz.de/10010201702
Saved in:
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