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~subject:"Relationship marketing"
~type_genre:"Working Paper"
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Relationship marketing
Messung
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ECONIS (ZBW)
9
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1
The causal effect of service satisfaction on customer loyalty
Huang, Guofang
;
Sudhir, K.
-
2019
Persistent link: https://www.econbiz.de/10012053028
Saved in:
2
Measuring customer lifetime value : models and analysis
Singh, Siddharth S.
;
Jain, Dipak
-
2013
Persistent link: https://www.econbiz.de/10010235008
Saved in:
3
Does online chatter really matter? : dynamics of user-generated content and stock performance
Tirunillai, Seshadri
;
Tellis, Gerard J.
-
2011
Persistent link: https://www.econbiz.de/10009299489
Saved in:
4
Beschwerdefördernde Gestaltung von Online-Beschwerdemöglichkeiten
Gubelmann, Patrick
;
Adi, Daniel
;
Borean, Alessandro
; …
-
2007
Persistent link: https://www.econbiz.de/10003791538
Saved in:
5
A formative model for measuring customer satisfaction with a degree course
Nicolini, Giovanna
(
contributor
); …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002195533
Saved in:
6
Möglichkeiten und Grenzen der Messung von Kundenzufriedenheit in einem Krankenhaus
Pippig, Melanie
-
2003
Persistent link: https://www.econbiz.de/10001767525
Saved in:
7
Updating a Stakeholderism framework for measuring relationship marketing
Murphy, Brian B.
;
Pescott, Chris
;
Maguiness, Paul
-
2005
Persistent link: https://www.econbiz.de/10003142513
Saved in:
8
Servicequalität im Internet : Messung und Kundenbindungseffekte am Beispiel des Internet-Banking
Bauer, Hans H.
;
Falk, Tomas
;
Hammerschmidt, Maik
-
2003
Persistent link: https://www.econbiz.de/10001790196
Saved in:
9
Die Messung der Patientenzufriedenheit
Bauer, Hans H.
;
Keller, Thomas
;
Hahn, Olaf
-
2002
Persistent link: https://www.econbiz.de/10001762961
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