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~subject:"Relationship marketing"
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Relationship marketing
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21
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Kim, Hyun Jeong
4
Choi, Beom Joon
3
Kim, Hyun Sik
3
Kim, Hyun Gon
2
Kim, Hyun-Dong
2
Kim, Taeyeon
2
Park, Jeongdoo
2
Park, Kwangwoo
2
Wang, Zhan
2
Hur, Won-moo
1
Hwang, Jinsoo
1
Hyun Kyung Kim
1
Joireman, Jeff
1
Kim, Hanna
1
Kim, Hyun
1
Kim, Myung-Ja
1
Kim, Woohyoung
1
La, Suna
1
Lee, Jun Youb
1
Min, Hyounae
1
Ryu, Kisang
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International journal of hospitality management
2
International review of economics & finance : IREF
1
Journal of banking & finance
1
Journal of business research : JBR
1
Journal of hospitality marketing & management
1
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
1
Journal of marketing analytics : JMA
1
Journal of retailing and consumer services
1
Psychology & marketing
1
Service business
1
Services marketing quarterly
1
The journal of services marketing
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ECONIS (ZBW)
13
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13
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1
Customer concentration and firm risk : the role of outside directors from a major customer
Kim, Taeyeon
;
Kim, Hyun-Dong
;
Park, Kwangwoo
- In:
Journal of banking & finance
152
(
2023
),
pp. 1-23
Persistent link: https://www.econbiz.de/10014463527
Saved in:
2
Agency costs of customer concentration
Kim, Taeyeon
;
Kim, Hyun-Dong
;
Park, Kwangwoo
- In:
International review of economics & finance : IREF
85
(
2023
),
pp. 533-558
Persistent link: https://www.econbiz.de/10014428160
Saved in:
3
Sustainable growth for the self-employed in the retail industry based on customer equity, customer satisfaction, and loyalty
Kim, Woohyoung
;
Kim, Hyun
;
Hwang, Jinsoo
- In:
Journal of retailing and consumer services
53
(
2020
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012171832
Saved in:
4
Defining and measuring social customer-relationship management (CRM) capabilities
Kim, Hyun Gon
;
Wang, Zhan
- In:
Journal of marketing analytics : JMA
7
(
2019
)
1
,
pp. 40-50
Persistent link: https://www.econbiz.de/10012113459
Saved in:
5
Customer mistreatment and service performance : a self-consistency perspective
Park, Jeongdoo
;
Kim, Hyun Jeong
- In:
International journal of hospitality management
86
(
2020
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012241518
Saved in:
6
Can social media marketing improve customer relationship capabilities and firm performance? : dynamic capability perspective
Wang, Zhan
;
Kim, Hyun Gon
- In:
Journal of interactive marketing : a quarterly …
39
(
2017
),
pp. 15-26
Persistent link: https://www.econbiz.de/10011743752
Saved in:
7
Understanding why anger predicts intention to complain among high but not low power customers : a test of competing models
Min, Hyounae
;
Joireman, Jeff
;
Kim, Hyun Jeong
- In:
Journal of business research : JBR
95
(
2019
),
pp. 93-102
Persistent link: https://www.econbiz.de/10011979790
Saved in:
8
Conceptualization and model development of customer-to-customer encounter quality (CCEQ) in service settings
Kim, Hyun Sik
;
Lee, Jun Youb
;
La, Suna
;
Choi, Beom Joon
- In:
Psychology & marketing
35
(
2018
)
6
,
pp. 463-476
Persistent link: https://www.econbiz.de/10011970135
Saved in:
9
The effects of three customer-to-customer interaction quality types on customer experience quality and citizenship behavior in mass service settings
Kim, Hyun Sik
;
Choi, Beom Joon
- In:
The journal of services marketing
30
(
2016
)
4
,
pp. 384-397
Persistent link: https://www.econbiz.de/10011615454
Saved in:
10
Does perceived restaurant food healthiness matter? : its influence on value, satisfaction and revisit intentions in restaurant operations in South Korea
Kim, Hyun Jeong
;
Park, Jeongdoo
;
Kim, Myung-Ja
;
Ryu, Kisang
- In:
International journal of hospitality management
33
(
2013
),
pp. 397-405
Persistent link: https://www.econbiz.de/10009746339
Saved in:
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