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~subject:"Relationship marketing"
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Relationship marketing
physical attractiveness
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Physical attractiveness
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Consumer behaviour
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beauty premium
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discrimination
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gender differentials
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occupational sorting
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wages
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cross-country
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human capital model
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
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Service business
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South African journal of economic and management sciences
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ECONIS (ZBW)
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An assessment of consumers' subconscious responses to frontline employees' attractiveness in a service failure and recovery situation
Boshoff, Christo
- In:
South African journal of economic and management sciences
20
(
2017
)
1
,
pp. 1-13
Persistent link: https://www.econbiz.de/10011778220
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2
How the employee looks and looks at you : building customer-employee rapport
Kim, Kawon Kathy
;
Baker, Melissa A.
- In:
Journal of hospitality & tourism research : JHTR ; the …
43
(
2019
)
1
,
pp. 20-40
Persistent link: https://www.econbiz.de/10011997127
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3
The effect of service providers' facial hair on restaurant customers' perceptions
Kim, Sung-Bum
;
Lee, Seunghwan
;
Kim, Dae-Young
- In:
Service business
12
(
2018
)
2
,
pp. 277-303
Persistent link: https://www.econbiz.de/10011915053
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