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~subject:"Retail trade"
~type_genre:"Article in journal"
~type_genre:"Aufsatzsammlung"
~type_genre:"Collection of articles of several authors"
~type_genre:"Systematic review"
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Retail trade
Salespeople
1,723
Verkaufspersonal
1,716
Verkauf
639
Selling
638
Beziehungsmarketing
450
Relationship marketing
450
Consumer behaviour
217
Konsumentenverhalten
217
B-to-B-Marketing
214
Business-to-business marketing
214
Arbeitszufriedenheit
157
Job satisfaction
157
United States
154
USA
153
Arbeitsleistung
152
Job performance
152
Lieferantenmanagement
152
Supplier relationship management
152
Customer satisfaction
146
Kundenzufriedenheit
146
Arbeitsverhalten
140
Work behaviour
140
Sales
138
Einzelhandel
137
Leistungsmotivation
116
Work motivation
116
Dienstleistungsqualität
112
Service quality
112
Emotion
105
Employee retention
87
Führungsstil
87
Leadership style
87
Mitarbeiterbindung
87
Sales performance
85
Performance measurement
81
Performance-Messung
81
Customer service
80
Kundenservice
80
Stress
76
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8
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Article
133
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Article in journal
Aufsatzsammlung
Collection of articles of several authors
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133
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12
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Foster, Carley
4
Rippé, Cindy B.
4
Park, Jungkun
3
Weisfeld-Spolter, Suri
3
Agnihotri, Raj
2
Alavi, Sascha
2
Apiradee Wongkitrungrueng
2
Arndt, Aaron D.
2
Badrinarayanan, Vishag
2
Beatty, Sharon E.
2
Beitelspacher, Lauren Skinner
2
Cron, William L.
2
Dubinsky, Alan J.
2
Habel, Johannes
2
Han, Bernard T.
2
Han, Jie Hui
2
Harris, Lynette
2
Hughes, Douglas E.
2
Ifie, Kemefasu
2
Kajalo, Sami
2
Kim, Jae-eun
2
Laverie, Debra A.
2
Lindblom, Arto
2
Mengüç, Bülent
2
Mitronen, Lasse
2
Nakamori, Takafumi
2
Newell, Stephen J.
2
Pantano, Eleonora
2
Pornpitakpan, Chanthika
2
Rapp, Adam
2
Rutherford, Brian N.
2
Sebald, Anna Kathrin
2
Shtudiner, Ze'ev
2
Sussan, Fiona
2
Tremblay, Michel
2
Vieira, Valter Afonso
2
Watkins, Alan J.
2
Whysall, Paul
2
Yurova, Yuliya
2
Abbes, Molka
1
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Journal of retailing and consumer services
18
Journal of retailing
12
International journal of retail & distribution management
9
The international review of retail, distribution and consumer research
6
Journal of marketing theory and practice
5
The journal of personal selling & sales management : JPSSM
5
Journal of personal selling & sales management
4
Inventi impact: retailing & consumer services
3
Journal of business research : JBR
3
Journal of marketing management : MM
3
Journal of the Academy of Marketing Science
3
Psychology & marketing
3
The journal of services marketing
3
Australasian marketing journal
2
International journal of electronic marketing and retailing : IJEMR
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
Journal of marketing
2
Premier reference source
2
The journal of consumer marketing
2
The service industries journal
2
Advances in E-Business research (AEBR) book series
1
Advances in e-business research (AEBR) book series
1
Amfiteatru economic : an economic and business research periodical
1
Annals of operations research
1
Asia Pacific journal of marketing and logistics
1
Asian journal of management cases
1
Asian journal of management cases : AJMC
1
Cambridge journal of economics
1
Cornell hospitality quarterly : CQ
1
European journal of marketing
1
European journal of marketing : EJM
1
European journal of operational research : EJOR
1
European retail research
1
Forschung aus der Hans-Böckler-Stiftung
1
Frontiers of business research in China : selected publications from Chinese universities
1
GITAM journal of management : a quarterly publication of GITAM Institute of Management
1
Global journal of business research : GJBR
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
Information systems and e-business management : ISeB
1
International journal of manpower
1
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ECONIS (ZBW)
137
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1
New technology and in-store service encounters : an analysis of coping practices and work experiences among frontline employees
Bäckström, Kristina
- In:
The international review of retail, distribution and …
33
(
2023
)
5
,
pp. 494-518
Persistent link: https://www.econbiz.de/10014558955
Saved in:
2
Toward a shared leadership environment : insights into retail salespeople's work environment
Berg, Alexandra Martina van der
;
Foege, Johann Nils
; …
- In:
Journal of personal selling & sales management
42
(
2022
)
2
,
pp. 121-138
Persistent link: https://www.econbiz.de/10013361666
Saved in:
3
Beyond skin-deep : triple roles of salesperson attractiveness and consumer bargaining styles
Apiradee Wongkitrungrueng
;
Krittinee Nuttavuthisit
; …
- In:
Journal of global scholars of marketing science : …
34
(
2024
)
2
,
pp. 283-304
Persistent link: https://www.econbiz.de/10014511632
Saved in:
4
The impact of in-store sales personnel's altruistic behaviors on store image : a cross-category study in Japan
Nakamori, Takafumi
;
Newell, Stephen J.
;
Han, Bernard T.
; …
- In:
The international review of retail, distribution and …
34
(
2024
)
1
,
pp. 33-51
Persistent link: https://www.econbiz.de/10014558990
Saved in:
5
No conversion, no conversation : consequences of retail salespeople disengaging from unpromising prospects
Cron, William L.
;
Alavi, Sascha
;
Habel, Johannes
; …
- In:
Journal of the Academy of Marketing Science
49
(
2021
)
3
,
pp. 502-520
Persistent link: https://www.econbiz.de/10012548062
Saved in:
6
Re-designing adaptive selling strategies : the role of different types of shopping companions
Scholz, Tobias M.
;
Redler, Jörn
;
Pagel, Sven
- In:
Review of managerial science : RMS
15
(
2021
)
5
,
pp. 1243-1280
Persistent link: https://www.econbiz.de/10012549751
Saved in:
7
How does salespeople's personal interaction affect customers' word-of-mouth in retailing?
Ma, Jiaqi
;
Kim, Changju
- In:
Journal of Asia Business Studies
16
(
2023
)
6
,
pp. 833-849
Persistent link: https://www.econbiz.de/10014335196
Saved in:
8
Frontline employee expectations on working with physical robots in retailing
Willems, Kim
;
Verhulst, Nanouk
;
Gauquier, Laurens de
; …
- In:
Journal of service management
34
(
2023
)
3
,
pp. 467-492
Persistent link: https://www.econbiz.de/10014338164
Saved in:
9
A meta-analytic investigation of the organizational identification : job performance relationship in the frontlines
Lee, Na Young
;
Zablah, Alex R.
;
Noble, Stephanie M.
- In:
Journal of retailing
99
(
2023
)
3
,
pp. 370-384
Persistent link: https://www.econbiz.de/10014461658
Saved in:
10
More than machines : the role of the future retail salesperson in enhancing the customer experience
Pappas, Alec
;
Fumagalli, Elena
;
Rouziou, Maria
; …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 518-531
Persistent link: https://www.econbiz.de/10014465643
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