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~subject:"Retail trade"
~type_genre:"Article in journal"
~type_genre:"Aufsatzsammlung"
~type_genre:"Collection of articles of several authors"
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Retail trade
Salespeople
1,723
Verkaufspersonal
1,716
Verkauf
639
Selling
638
Beziehungsmarketing
450
Relationship marketing
450
Consumer behaviour
217
Konsumentenverhalten
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B-to-B-Marketing
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Business-to-business marketing
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Arbeitszufriedenheit
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Job satisfaction
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United States
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USA
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Arbeitsleistung
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Lieferantenmanagement
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Supplier relationship management
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Customer satisfaction
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Einzelhandel
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Leistungsmotivation
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Service quality
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Führungsstil
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Leadership style
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Mitarbeiterbindung
87
Sales performance
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Foster, Carley
4
Rippé, Cindy B.
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Park, Jungkun
3
Weisfeld-Spolter, Suri
3
Agnihotri, Raj
2
Alavi, Sascha
2
Apiradee Wongkitrungrueng
2
Arndt, Aaron D.
2
Badrinarayanan, Vishag
2
Beatty, Sharon E.
2
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Cron, William L.
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Dubinsky, Alan J.
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2
Han, Bernard T.
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2
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2
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2
Kim, Jae-eun
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2
Mengüç, Bülent
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Mitronen, Lasse
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2
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2
Vieira, Valter Afonso
2
Watkins, Alan J.
2
Whysall, Paul
2
Yurova, Yuliya
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Journal of retailing and consumer services
18
Journal of retailing
12
International journal of retail & distribution management
9
The international review of retail, distribution and consumer research
6
Journal of marketing theory and practice
5
The journal of personal selling & sales management : JPSSM
5
Journal of personal selling & sales management
4
Inventi impact: retailing & consumer services
3
Journal of business research : JBR
3
Journal of marketing management : MM
3
Journal of the Academy of Marketing Science
3
Psychology & marketing
3
The journal of services marketing
3
Australasian marketing journal
2
International journal of electronic marketing and retailing : IJEMR
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
Journal of marketing
2
Premier reference source
2
The journal of consumer marketing
2
The service industries journal
2
Advances in E-Business research (AEBR) book series
1
Advances in e-business research (AEBR) book series
1
Amfiteatru economic : an economic and business research periodical
1
Annals of operations research
1
Asia Pacific journal of marketing and logistics
1
Asian journal of management cases
1
Asian journal of management cases : AJMC
1
Cambridge journal of economics
1
Cornell hospitality quarterly : CQ
1
European journal of marketing
1
European journal of marketing : EJM
1
European journal of operational research : EJOR
1
European retail research
1
Forschung aus der Hans-Böckler-Stiftung
1
Frontiers of business research in China : selected publications from Chinese universities
1
GITAM journal of management : a quarterly publication of GITAM Institute of Management
1
Global journal of business research : GJBR
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
Information systems and e-business management : ISeB
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International journal of manpower
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ECONIS (ZBW)
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91
Deviant behavior in retail, when sales associates "go bad"! : examining the relationship between thr work-family interface, job, stress, and salesperson deviance
Swimberghe, Krist
;
Jones, Robert Paul
;
Darrat, Mahmoud
- In:
Journal of retailing and consumer services
21
(
2014
)
4
,
pp. 424-431
Persistent link: https://www.econbiz.de/10010388560
Saved in:
92
The dimensions of storytelling by retail salespeople
Gilliam, David A.
;
Flaherty, Karen E.
;
Rayburn, Steven W.
- In:
The international review of retail, distribution and …
24
(
2014
)
2
,
pp. 231-241
Persistent link: https://www.econbiz.de/10010367004
Saved in:
93
Antecedents of adaptive selling among retail salespeople : a multilevel analysis
Simintiras, Antonis C.
;
Ifie, Kemefasu
;
Watkins, Alan J.
; …
- In:
Journal of retailing and consumer services
20
(
2013
)
4
,
pp. 419-428
Persistent link: https://www.econbiz.de/10009755352
Saved in:
94
Understanding social media effects across seller, retailer, and consumer interactions
Rapp, Adam
;
Beitelspacher, Lauren Skinner
;
Grewal, Dhruv
; …
- In:
Journal of the Academy of Marketing Science
41
(
2013
)
5
,
pp. 547-566
Persistent link: https://www.econbiz.de/10010126682
Saved in:
95
The effect of culture and salespersons' retail service quality on impulse buying
Pornpitakpan, Chanthika
;
Han, Jie Hui
- In:
Australasian marketing journal
21
(
2013
)
2
,
pp. 85-93
Persistent link: https://www.econbiz.de/10009745869
Saved in:
96
The value of knowing what customers really want : the impact of salesperson ability to read non-verbal cues of affect on service quality
Puccinelli, Nancy M.
;
Andrzejewski, Susan A.
;
Markos, Ereni
- In:
Journal of marketing management : MM
29
(
2013
)
3/4
,
pp. 356-373
Persistent link: https://www.econbiz.de/10009761873
Saved in:
97
The beautiful, the cheerful, and the helpful : the effects of service employee attributes on customer satisfaction
Keh, Hean Tat
;
Ren, Run
;
Hill, Sally Rao
;
Li, Xuan
- In:
Psychology & marketing
30
(
2013
)
3
,
pp. 211-226
Persistent link: https://www.econbiz.de/10009728509
Saved in:
98
The role of manufacturers' salespeople in inducing brand advocacy by retail sales associates
Badrinarayanan, Vishag
;
Laverie, Debra A.
- In:
Journal of marketing theory and practice
21
(
2013
)
1
,
pp. 57-70
Persistent link: https://www.econbiz.de/10009729469
Saved in:
99
Trust in customer-salesperson relationship in China's retail sector
Twing-Kwong, Sherriff
;
Albaum, Luk Gerald
;
Fullgrabe, Lorna
- In:
International journal of retail & distribution management
41
(
2013
)
3
,
pp. 226-248
Persistent link: https://www.econbiz.de/10009725747
Saved in:
100
Service worker appearance and the retail service encounter : the influence of gender and age
Foster, Carley
;
Resnick, Sheilagh
- In:
The service industries journal
33
(
2013
)
2
,
pp. 236-247
Persistent link: https://www.econbiz.de/10009702909
Saved in:
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