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~subject:"Satisfaction"
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Search: subject:"Repatronage"
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Satisfaction
Consumer behaviour
34
Konsumentenverhalten
34
Customer satisfaction
21
Kundenzufriedenheit
21
Dienstleistungsqualität
20
Service quality
20
Beziehungsmarketing
14
Relationship marketing
14
Beschwerdemanagement
7
Complaint management
7
Einzelhandel
7
Emotion
7
Retail trade
7
Repatronage
6
Customer service
5
Kundenservice
5
Online retailing
5
Online-Handel
5
Viral marketing
5
Virales Marketing
5
Confidence
4
Re-patronage intention
4
Vertrauen
4
re-patronage intention
4
Brand management
3
E-commerce
3
Hotel industry
3
Hotellerie
3
Markenführung
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Mobile Anwendung
3
Mobile application
3
Repatronage intention
3
Repatronage intentions
3
Sportmarketing
3
Sports marketing
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Word-of-mouth
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repatronage
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repatronage intention
3
repatronage intentions
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Chang, Hyo Jung
1
Cho, Hyeon Jeong
1
Cornwell, T. Bettina
1
Drengner, Jan
1
Fernandes, Teresa
1
Gaus, Hansjoerg
1
Gupta, Megha
1
Harness, David
1
Jahn, Steffen
1
Jayawardhena, Chanaka
1
Karjaluoto, Heikki
1
Leppäniemi, Matti
1
Pedroso, Rui
1
Turner, Thomas
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Watchravesringkan, Kittichai
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Journal of business research : JBR
1
Journal of fashion marketing and management
1
Journal of service theory and practice : JSTP
1
Service business
1
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ECONIS (ZBW)
4
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1
Temporary communitas and willingness to return to events
Jahn, Steffen
;
Cornwell, T. Bettina
;
Drengner, Jan
; …
- In:
Journal of business research : JBR
92
(
2018
),
pp. 329-338
Persistent link: https://www.econbiz.de/10011925476
Saved in:
2
Unlocking behaviors of long-term service consumers : the role of action inertia
Leppäniemi, Matti
;
Jayawardhena, Chanaka
;
Karjaluoto, …
- In:
Journal of service theory and practice : JSTP
27
(
2017
)
1
,
pp. 270-291
Persistent link: https://www.econbiz.de/10011603070
Saved in:
3
The effect of self-checkout quality on customer satisfaction and
repatronage
in a retail context
Fernandes, Teresa
;
Pedroso, Rui
- In:
Service business
11
(
2017
)
1
,
pp. 69-92
Persistent link: https://www.econbiz.de/10011722450
Saved in:
4
Effects of store attributes on retail patronage behaviors : evidence from activewear specialty stores
Chang, Hyo Jung
;
Cho, Hyeon Jeong
;
Turner, Thomas
; …
- In:
Journal of fashion marketing and management
19
(
2015
)
2
,
pp. 136-153
Persistent link: https://www.econbiz.de/10011316426
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