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Service quality
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Customer satisfaction
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Mohsin, Asad
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Brochado, Ana
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Rodrigues, Helena
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International journal of contemporary hospitality management
1
International journal of hospitality management
1
International journal of revenue management : IJRM
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ECONIS (ZBW)
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Shine bright like a star : hotel performance and guests' expectations based on star ratings
Mohsin, Asad
;
Rodrigues, Helena
;
Brochado, Ana
- In:
International journal of hospitality management
83
(
2019
),
pp. 103-114
Persistent link: https://www.econbiz.de/10012122034
Saved in:
2
Customer perceptions of service quality in luxury hotels in New Delhi, India: an exploratory study
Mohsin, Asad
;
Lockyer, Tim
- In:
International journal of contemporary hospitality management
22
(
2010
)
2/3
,
pp. 160-173
Persistent link: https://www.econbiz.de/10003976102
Saved in:
3
How empowerment influences revenue management and service quality : the case of a New Zealand hotel
Mohsin, Asad
- In:
International journal of revenue management : IJRM
2
(
2008
)
1
,
pp. 92-106
Persistent link: https://www.econbiz.de/10003818653
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